Read the case (Links to an external site.)about the recently promoted Melissa Richardson. This is a common situations individuals find themselves in as they move into management as they often have insufficient experience, training, and support.
SAGE Business Cases – Growing Managers_ Moving from Team Member to Team Leader.pdf Download SAGE Business Cases – Growing Managers_ Moving from Team Member to Team Leader.pdf
Answer the following questions:
What do you consider to be the biggest issue that Melissa needs to handle in order to be successful in her new position?
What would you do if you were Melissa (other than go back to your old job)?