Operations Management Summative Assessment: Outline & Rubric Summative Assessment Online Operations Management Case Study Analysis Competency Name: Operations Management Competency Statement: Develop an understanding of the role of operations management in business. Summative Assessment Submission Title: Operations Management Case Study Analysis Competency Objectives: 1. Develop an understanding of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. 2. Develop an understanding of the tools used to implement continuous process improvement (e.g., benchmarking systems, process mapping, process costing, maturity models, capability maturity model, contract management maturity model, process improvement metrics, process improvement methods, and supplier workshops) in accordance with organizational objectives. 3. Develop an understanding of optimization and resource management tools (e.g., inventory control, scheduling, TQP, and MRP). Program Learning Outcomes: PLO 1 – Communication: Demonstrate effective oral and written communication skills in organizational and professional settings. Institutional Learning Outcomes: N/A Purpose of this Assessment The purpose of this final assessment is to assess your ability to accurately analyze and apply operations management theories. You will act as if you have been hired as a consultant to analyze and present recommendations to Corus’/Tata’s (a steel manufacturing company) operations management practices. Assume you will present your recommendations to the Corus/Tata Board of Directors for implementation within the next week. Your presentation must demonstrate how well you apply operations management theories, including: 1) distribution of goods, 2) continuous process improvement, 3) resource management, and 4) Operations Management Summative Assessment: Outline & Rubric current practices. You must also include an analysis of strengths and weaknesses of Corus’/Tata’s five-year plan as outlined in the case study provided, along with your personal and/or professional experiences related to the operations management theories discussed. Items Required for Submission The item required for submission is a 7-15-minute PowerPoint presentation with voiceover. Your presentation must have 15-20 slides. Step ONE: Preparation ● To prepare for this assignment, read the case study in the competency Final Assessment, and make a list of the strengths and weaknesses of current plans and practices apparent in the study. ● Next, prepare your slidedeck. The recommended slide topics and order for these slides is provided below. You will create 15-20 slides, including as many sub-topics as needed to achieve the assessment tasks. ○ Current Practices of Corus/Tata (be sure to discuss the operation management theories, such as how the company distributes goods, continuous improvement practices, resource management, scheduling, etc.) ○ Strength and Weaknesses ○ Corus’/Tata’s plans ○ Assessment of plans ○ Recommendations ○ Personal Experiences/Reflections ○ Reference slide(s) Step TWO: Completing the PowerPoint Presentation with Voiceover Now complete your PowerPoint presentation with voiceover. To learn how to apply the voiceover, review the Microsoft Support page. Apply at least five scholarly sources to support the claims you make in your presentation. Use competency materials and/or the UMass Global Library as resources. Include the following in your presentation: ● An accurate analysis of the strengths and weaknesses of current plans and practices of the mill as they relate to the Operations Management Summative Assessment: Outline & Rubric operations management theories of distribution of goods, management of resources, continuous process improvement, and current practices. ● Personal and/or professional experiences as they relate to the operations management theories, either as a consumer or on the job. For example, prepare to discuss your own experience on a continuous improvement team, or as a consumer trying to purchase an out-of-stock item or purchased items delivered late. ● A plan of recommendations to change Corus’/Tata’s distribution strategy, continuous improvement, and resource management that clearly address the weaknesses you analyzed in the case study. ● An implementation schedule you are recommending to put your proposed changes into action over the next two weeks. Ensure that suggestions relate to distribution of goods, management of resources, and continuous process improvement. ● Accountability plan (a breakdown of managers’ and employees’ responsibilities) to put your proposed changes into action. Include what additional tools Corus/Tata can use to measure productivity. Ensure that suggestions relate to distribution of goods, management of resources, and continuous process improvement. The presentation must: ● Apply at least five scholarly sources to support your analysis, cited in APA format. ● Include 15 to 20 slides that support and reinforce key points. ● Be comprehensive, interesting, and flow logically, fully addressing key points. ● Include critical points with visuals that are creative, interesting, and easy to read. ● Use correct grammar and spelling without errors. ● Be delivered professionally, in a way that would be favorably received by a Board of Directors. Step THREE: Complete Checklist for Submission Before you submit, check to see if you believe you have met the criteria noted below. Did you…. Appropriately explain concepts in your own words? Communicate a clear understanding of operations management practices (including distribution of goods, management of resources, continuous process improvement, and current practices)? Ensure the content of your presentation is thoughtful and accurate with no factual errors? Operations Management Summative Assessment: Outline & Rubric Engage the audience with excellent analysis (including strengths) and personal discussion/examples regarding the distribution of goods, management of resources, and continuous process? Demonstrate an understanding and apply weaknesses to synthesize recommendations in a thoughtful and meaningful way? Ensure your schedule and accountability plans are logically addressed? Support your presentation with at least five outside sources and cite all your sources in APA? Ensure your writing is logical and organized? Are your sentences well-phrased and varied in length and structure? Is your word choice consistently precise and accurate? Make certain your writing is free of grammatical, spelling, and mechanical errors while following the specified length? Check that your citations and reference pages are correct? Ensure your presentation is comprehensive, interesting, flows logically, fully addresses key points, and consistently connects with visuals? Use visuals that are creative, visually interesting, and easy to read, as well as emphasize critical points of the presentation?
