From your client file on Terrapin Construction Supply, Inc., you are informed that there are five major product groups at each TCS store: plumbing and electrical supplies; building materials; hardware and tools; seasonal, garden, and yard items; and paint, flooring, and wall coverings.
Each TCS store has a store manager, assistant store manager, bookkeeper, information systems manager, a manager for each of the five major product groups, customer service employees to assist with purchases on the store floor, cashiers, receiving and stocking employees, and maintenance and janitorial employees.
In summary, you know a lot about what you need to have 10 months from now, but how will you get there? You do not have much experience with formal project management so you message a colleague who recently acquired a project management professional (PMP) certification.
The message from Cassandra Seltzer, the executive assistant of TCS. Inc, couldn’t come at a better time. She wrote that the top management of TCS would like to see a standard structure and composition of the new store management and personnel. She also mentioned that Steva Brown from the TCS HR department was assigned to help you with the HR aspects of the project. She has worked for TCS for many years and knows the requirements, policies, and procedures well.
In this step, your team will develop a human resource management (HRM) plan which should include a summary of staffing, hiring, and training proposals. You also should explain and justify the costs associated with these project activities (if it was not done in the previous step). These costs should be included in your total project budget.
Before preparing your plan, it will be useful to think critically about the peculiarities of international staffing, plus the practices and processes of recruitment and training.
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