Prepare a 3-4-page report in which you recommend a course of action to help the head of HR make an informed decision.
Knowing what employees believe and feel is essential to an organization achieving its mission, goals, and objectives. It is crucial to decision making concerning recruitment, retention, engagement, productivity, and all aspects of the employer–employee relationship. To influence organizational leaders, HR professionals must be sensitive to, and aware of, employee attitudes.
One way to “take the temperature” of an organization is through employee surveying. Seemingly a simple process, it requires significant critical analysis and strategy to develop an effective and intended measurement. When the data is accurately and effectively collected and analyzed, it likely yields actionable recommendations for leaders and managers to execute. Critical steps in developing a survey include who should receive it, what it should contain, how it should be distributed, and when it should be sent to respondents. The ability to create targeted and effective surveys is vital to human resources practice.
Assignment Introduction
Scenario
You are an HR professional that is on a team responsible for employee relations in a 30,000-strong organization that has been experiencing a quadrupling of turnover rate in one business unit of 2,025 employees. There are a number of complaints about manager abuse, improper use of overtime, favoritism, and bullying. The leadership turnover in this business unit is almost negligible. Part of this business unit builds a very unique national defense item and is the only maker in the nation. The company is a major contractor with the Department of Defense. The head of HR has asked for your help in figuring out the cause of these issues. She has created a template for demographic information and the actual survey.
Your Challenge
In order to make an informed decision, the head of HR has tasked you with giving her a report addressing the issues. Use the Sample Employee Survey [DOC] document, as well as the Sample Demographic Data [DOC] to complete the report.
Assignment Instructions
Prepare a 3–4-page report that states your recommended course of action. Along with your recommendation, include the following:
Evaluate the role of HRIS and the role of metrics in the practice of human resources.
Analyze how the use of an employee survey supports HR in this organizational scenario.
Evaluate the survey to determine which questions would be the most useful for HR professionals in the given organization scenario.
Evaluate the survey to determine which questions would be the most useful for managers and executives in the given organization scenario.
Explain why the selected questions offer value in the given scenario to each organizational stakeholder.
Provide references to support your assertions as to why they would be valuable to some groups but not to others.
Justify why some survey questions could be removed for the given scenario.
