You will be able to describe four best practices and recognized best performer in health care used to create a culture of excellence in a health care organization. You will also be able to prioritize the one practice you found of most value and give examples of that practice, and articulate the lessons learned from this research project as a future leader in health care (CLO 1, 3, 6, 7, 8).
Background
A Profile in Excellence
People often hear the stories of what goes wrong in health care, medical error tragedies, and examples of how organizations have failed their patients. There is much to learn, however, from those who do a great job of taking care of their patients, meeting their needs, and going beyond their expectations.
Instructions
Using all that you have learned from this course, you will do the following:
Research Paper
Identify a health care organization that is known for their high quality of care, service, and safety.
Write a paper that addresses:
An overview of the organization, a description of what care or services they are known for, and the data that is available to evidence the success of their quality/patient safety efforts.
Identify the top four practices in the organization that have contributed to their creation of a “culture of excellence.” A description should be provided for each of these practices with examples for how they have contributed to the organization’s success.
Identify the one practice that you believe is most valuable to the success of the organization, which you would like to experience in your own organization or would like to implement as a future health care leader.
Lastly, identify the lessons you have learned, from a leadership standpoint, from your research.
