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You CANNOT use these books Delivering Knock Your Socks Off Service, Performance

You CANNOT use these books
Delivering Knock Your Socks Off Service,
Performance Research Associates
Be Our Guest: Perfecting the Art of Customer Service, Disney
Institute
The Customer Rules, Lee Cockerell
The Cult of the Customer, Shep Hyken
Be Amazing or Go Home, Shep Hyken
Raving Fans, Ken Blanchard
Getting Service Right, Jeff Toister
Positively Outrageous Service, T. Scott Gross
Ignore Your Customers, Micah Solomon
Customer Service Survival Kit, Richard Gallagher
Thanks for Coming in Today, Charles Ryan Milton
Amaze Every Customer Every Time, Shep Hyken
Service is a Super
Power, Louie Gravance
Would You Do That To Your Mother? Jeanne Bliss
“Unreasonable Hospitality” by Will
Guidara
You can use these books
Uplifting Service, Ron Kaufman
Extra Mile, 500 Customer Service Tips, Tycho Press
Customer Service Revolution, John R. Dijulius III
Customer Service Training 101, Renee Evenson
Customers for Life, Carl Sewell
Customer Service Tip of the Week, Jeff Toister
Or Any other service book you find

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