Write a tweet and a short negative Yelp-style review and reply for your business. ( not combined, 3 different responses. 1-for a negative yelp review on the company (provided in attachments); 1 -professional response to the negative review; and lastly 1-tweet (as stated below- add ahashtag and all)
1) The Tweet should be from the perspective of your company and be positive to act as source of advertisement for your business.
2) The Yelp has 2 parts: first write a Yelp from the perspective of a disgruntled customer then write a Yelp response from your company back to them.