Word limit
1000 words; including references
Referencing
You’re required to follow APA
I have just uploaded my Draft.
can you please edit make it allign with the instruction:
Purpose 🎯
Reflective writing helps you look back at an experience or situation and offer your perspectives on it. This helps you consider why things occur, evaluate situations and apply critical thinking and problem-solving skills. It also helps you practice self-analysis with the aim of learning from an experience.
Task Description ✏️
In this task you will be reflecting on your learning experience while participating in the simulation: Customer Centricity. You are required to record your views, reactions and impressions of the experiences, and critically evaluate these experiences. You should connect your evaluation with theory (what you study at university) and practice (what you do in the workplace), and link ideas with what you have learnt in your coursework.
Use this framework to reflect on an experience:
Describe: describe what happened or you experienced during the role play? Why is it relevant particularly in relation to collaborative interorganisational experiences?
Respond: what did you observe? Did everything run smoothly or did you experience difficulties? How did you respond accordingly? What critical moments or events occurred? How did it make you feel?
Evaluate: is there a connection between this and your discipline knowledge discussed in this unit, professional experience, or own skills? Have you experienced this before within a work or education situation? If so, were the conditions the same or different? Do you have the experience and knowledge to deal with it (please explain)? What knowledge do you think you should learn to better deal with these situations in the future?
Analyse: what are the important factors underlying this experience? Why are they important to your understanding? Is there any theory and literature that supports your reasoning? Are there any other perspectives?
Conclude: what general or specific conclusion can you draw?
Action: what next, or what will you do next time? Why would you do this?
In reflective writing, it is important to remember:
It is about you, recording your views, reactions, and impressions, so use “I” and other personal pronouns. E.g. I conducted the class with my mentor… and I thought it went well.
When you use action verbs these usual express feelings and thoughts. E.g. Considered, thought, felt, wondered, learned, etc.
Use cautious and tentative words. E.g. May, perhaps, or might.
