1.) Why are so many IT projects perceived as failures? This week’s notes suggest many success factors for implementing IT projects – either by clustering common success factors or by selecting the most important success factors, discerning three critical success factors and discussing their importance. What is the best way to evaluate the success or failure of public sector IT projects? Is the objective evaluation of IT projects possible? Is ROI analysis useful in the public sector?
2.) Do you agree or disagree with the findings and conclusions in the Trust article by Morgeson et al? Why or why not?
3.) Have you ever observed the implementation of new IT initiatives in your department/organization? What were the strengths and weaknesses? What was the most important factor? What ethical considerations should be made in technology management? Do they lead to any failures in IT implementation?