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What is a crisis for a company?

May 18, 2021
Christopher R. Teeple

This is a 5-minute presentation that I have to give. I would like to have 3 slides to aid my presentation. Please read all of the included documents.

They contain important information for the presentation.
Here is the book you should work with:
The Crisis Manager: Facing Disasters, Conflicts, and Failures by Otto Lerbinger
https://books.google.de/books?hl=de&lr=&id=IW-7Y4vWg9MC&oi=fnd&pg=PP2&dq=lerbinger+8+types+of+crisis&ots=eBmMw6q1EP&sig=ybGtJOcVljtErB1UAgrW31NjU6M#v=onepage&q=lerbinger%208%20types%20of%20crisis&f=false
Please read our survey and in my perspective, Sony hardly publishes direct information about the current situation of PS5 in their platform.
My Point of view go in this direction=> lack of information of sonys side: https://www.youtube.com/watch?v=aKHNk2UyHgM
Here are my questions, points, you should work on for my presentation. Of course, in connection with the book and the survey.
Points for the 5 minutes presentation:
What is a crisis for a company? (Otto Lerbinger)
What are the types of crisis communication? (Otto Lerbinger)
What type of communication does Sony use? Analyze with (Otto Lerbinger) concept
What type and extent of crisis communication is Sony facing.
I am also open to new ideas and suggestions from your side.
Book
The Crisis Manager: Facing Disasters, Conflicts, and Failures by Otto Lerbinger
Thank you for your support and wish you every success.
I am happy to answer any further questions you may have.
kind regards
Customer

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