For this assignment you are to read the case study below about a fictitious consulting agency where you (and your team) work. After reading the case study, respond to the questions below. Keep in mind you are being assessed on your ability to apply course material to the problem at hand. The primary issue of this case study is diversity, however using your cumulative knowledge about organizational behavior up until this point is appropriate. Everything you’ve learned from previous chapters, readings, and lectures can (and should) inform your responses. Outside research is welcome, but be sure you demonstrate competency of what you have been assigned.
Please sure to follow the very specific submission instructions at the end of the prompt here.
Case Study – Workplace Solutions Consulting:
Workplace Solutions Consulting LLC is a consulting company that helps organizations increase performance through workforce enhancement. You are a consultant for WSC and have been assigned to a project involving a large technology company, Informational Systems Inc. The company is considering some organizational changes in order to better respond to rapid changes in the business environment. You are to meet with different departments and areas of the company in order to analyze and evaluate the status quo. At the end of your investigation, you and your team will present recommendations for change in the organization.
Prior to your first on-site meeting with IS Inc. personnel, you review a list of issues that have been collected through initial conversations with the new client. One of the issues that has been identified for further evaluation involves the multi-generational nature of the workforce in the software development area at IS. There seems to be a fair amount of friction being reported between the staff. Due to the company’s rapid growth through the acquisition of smaller technology companies, the organization has grown an organization consisting of Baby Boomers, Generation X, and Millennials. You meet with members of the software development organization to document the multi-generational issues that have been reported—namely that people are not getting along and working well together. During your meeting, you notice the individuals representing the Baby Boomers are predominately white males, while the Millennials seem to be comprised of people from foreign nationalities, people of color, and women.
Case study modified from Diversity in the Workplace. Authored by: Robert Danielson. Provided by: Lumen Learning. License: CC BY: Attribution (Links to an external site.)
Prompt Questions:
What diversity management steps would advise the company take to foster an inclusive organization?
How would your plan effectively address the role of implicit bias in social relationships and organizational systems?
How would you ensure that your efforts as consultants are maintained and enhanced beyond your time with the company, i.e. how does your work become a part of organizational culture and not just a one-off action?
Submission Instructions:
Quality is more important than quantity! Keep it under 750 words. There is no minimum but if you fail to answer the questions well or fully points will be deducted. You are making a case for your position using concepts and materials from class – this is not you opining about an idea you have.
CITE EVERYTHING! You will lost points for a lack of thorough citations; including from your text.
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