Read the article “The medium, the message and the measure: a theory-driven review on the value of tele health as a patient-facing digital health innovation”. Answer the following questions:
1. What are the two o two theoretical approaches to measuring and conceptualizing the patient-provider interface according to the article?(1pt)
2. What are Coiera five step information value chain?(1 pt)
3. What is the difference between demand side satisfaction and supply side satisfaction according to the article? (1pt)