What have you observed at your agency that might encourage or discourage individuals from minority populations from using its services? (e.g., the racial, ethnic or gender makeup of staff, location, office hours or days of operations; reputation in the community, costs, marketing and public relations practices, perceived attitude towards minorities). Reading Sources ReAbrams, L. S., & Moio, J. A. (2009).
Critical race theory and the cultural competence dilemma in social work education. Journal of Social Work Education, 45(2), 245-261. Fisher-Borne, M., Cain, J. M., & Martin, S. L. (2015). From mastery to accountability: Cultural humility as an alternative to cultural competence. Social Work Education, 34(2), 165-181. Citations no more than 5 years old,please use Permalink for all citations