Touchstones are projects that illustrate your comprehension of the course material, help you refine skills, and demonstrate application of knowledge. You can work on a Touchstone anytime, but you can’t submit it until you have completed the unit’s Challenges and Milestones. Once you’ve submitted a Touchstone, it will be graded and counted toward your final course score.
It may be hard to know how to handle a problem with a coworker or friend. For this reason, the psychological concepts you have learned thus far in this course are so important. Understanding how the human brain works will help you master your problem-solving and self and social awareness skills in your personal and professional life. And whether at home or work, you may have developed the ability to apply these skills in order to read the social cues of others and recommend strategies that are based on psychological concepts and principles.
In this final touchstone, you will use your problem-solving and self and social awareness skills to look beyond the opinions of others and figure out the cause of the problem in order to better assist a coworker in making a correct and proper decision.
Touchstone 4: Mindset
SCENARIO: Mark works with Monica and Jennifer. He likes to make people laugh but often jokes about his struggles to learn new programs and technology.
The company recently informed the team that there will be a compliance test on new safety policies, which employees will need to pass in order to keep their jobs. The company has provided materials to study, as well as optional practice exams.
Monica, Jennifer and Mark are having lunch in the break room, and Monica and Jennifer mention that they have already signed up to take the first practice test. Mark comments about how hard it is for him to learn a different way of doing the jobs that he has been doing for years. However, later in the day, he stops by Monica’s desk to find out how she is preparing for the test and asks for advice. Given that they have a month until the compliance test, Monica is confident that she can help Mark prepare.
ASSIGNMENT: Using your problem solving and self and social awareness skill and the information that you have learned about the plasticity of the nervous system and motivation and mindset, answer the questions in this case study assignment to help Monica offer strategies to improve Mark’s chances for doing well on the compliance test.
Download and use the Touchstone response template to answer the questions.
