To respond to the Discussion, click on the blue hyperlink in the Topic area.
Discussion Instructions
Please refer to the Discussion Grading Rubric and the module, Discussions for details regarding how your performance will be assessed. NOTE: Please be certain to read the entire discussion assignment since, in some cases, there is more than one question to discuss, respond to, or address. Ensure that you have answered the entire question.
Initial Post
This week’s discussion is a case analysis of Smithfield Custom Furniture developed specifically for this course. Your posting should answer the questions posed using this week’s course materials to support your answers. It is important to write concisely and to follow the detailed instructions provided below. Include in-text citations and references in a reference list.
Case Discussion
SMITHFIELD’S CUSTOM FURNITURE
It is 1901. Alicia Smithfield, daughter of the founder of Smithfield Custom Furniture, just inherited the company. She is the only surviving heir to the furniture empire her father built.
Headquartered in upstate New York, the company has grown significantly over the past 60 years. Began in a shed built next to his log cabin, Jonas Smithfield’s quality furniture developed a huge following among New York City’s wealthiest residents.
After being educated in the best business schools in Europe and America, Alicia has run the business side-by-side with her father for the past 15 years. When there were many issues confronting the business, a tree being felled took an unexpected route and brought Jonas’ life to a surprising end.
The company had just moved to a facility large enough to house its workers: 10 carpenters; 5 furniture designers; 5 wood finishers (varnish and dye experts); 10 machine operators to assist with the various equipment needed to cut the wood into various designs, polish and sand the wood; 5 mechanics to keep the vehicles (5 trucks) and boats (7) that transported wood from upstate New York and Canada to the work area in good repair; 15 lumberjacks who cut wood in nearby areas and moved it downriver by boat or over the rugged highway by truck; and 5 office personnel who assisted with filing, invoicing, drafting and responding to correspondence, handling customer inquiries, and performing other necessary office functions. More than half of these employees were hired in the past 5 years.
Alicia’s Big Issues
The major issues confronting Alicia Smithfield are these:
(1) The furniture manufacturing functions are very disorganized. It is not clear how to best organize these functions. For example, the varnish and dye experts each use a different method to complete their tasks.
(2) The production schedule is a mess. It is not clear which projects should be completed first to ensure products are being delivered to customers on time.
(3) The lumberjacks, both cutting trees down and shipping them by truck or boat, differ on the best methods to perform these tasks.
(4) Tempers are flaring as a result of the disorganization. The office, clerical, and support workers are rude to each other and can’t seem to act as a cohesive work unit.
(5) While the company is financially successful, as it has grown from a small family-owned business to a large and complex enterprise, the organizational structure has not kept pace. Few formal rules exist, and the keeping and maintenance of records are haphazard.
(6) Employees are feeling overworked and losing satisfaction in the work they are doing. They believe their basic needs are not being addressed.
Alicia’s Proposed Issue Solutions
Alicia Smithfield is familiar with all of the contributors (e.g., Weber, Gilbreath, Taylor, among others) to the management theory you have read about this week. She has decided to hire six (6) of those contributors to management theory from the week’s readings as consultants. (We shall now refer to those contributors (e.g., Weber, Gilbreath, Taylor, among the others) in this week’s readings as “consultants.”)
Each of the six (6) consultants selected will be assigned to solve only one of the six (6) issues listed above. Alicia’s problem is that she is unclear as to which of the six (6) contributors selected from the week’s reading to be her consultants are best matched to solve each of the six (6) specific issues listed above.
Your Task for Your Initial Post
You are to answer four (4) of the above-mentioned six (6) issues identified by Alicia Smithfield. Specifically, she has asked you to recommend a consultant to solve four of the six issues confronting her. You have been requested to explain to Alicia why you selected the four consultants you chose to solve each of the four selected issues. Each consultant will solve one of the four issues you identified that particular consultant to address. You must explain the major contribution/idea of the consultant selected and how that contribution/idea applies to the specific issue you have recommended that the consultant solve. You must identify the school of thought that each consultant represents.
Note: You may not use any of the individuals in the readings to solve more than one of the four (4) issues. If a person you select is deceased, do not let that inconvenience stand in your way. You may still use that individual to solve a specific issue.
For research associated with this discussion, you must use course materials only. You must provide in-text citations and references for each of the four (4) issues you select.
Format for Your Initial Post
Use the exact numbers and corresponding headings for your initial post for each of your 4 selections. For example, one student’s post may be numbered 1, 3, 5, 6; another student’s post may be numbered 1, 2, 4, 5; and so forth. Any four of the six issues listed that a student selects to answer will be acceptable.
Manufacturing Functions are Disorganized
Production Schedule is a Mess
Lumberjack Disagreement Methods To Cut Trees/Load Boat
Tempers Flare among Office Support Staff
Lack of Formal Rules/Record-Keeping Processes
Basic Needs and Job Satisfaction Overlooked
Two Options for Your Required Replies to Classmates
Option 1 is that you find a consultant selection made by a classmate to address a specific issue, as identified by the issue number and description, with which you disagree. You must state why you believe a better consultant should address a particular issue that differs from your classmate’s response. You must state the major idea associated with your choice and why that idea applies to the issue more appropriately. Your reply must be supported with course materials, in-text citations, and references.
Option 2 occurs if you agree with all of a particular classmate’s consultant selections. In that case, you must address one of the remaining two (2) listed issues that your classmates did not answer. You will explain which consultant you think could best address that issue, the school of thought that individual represents, and explain how that individual’s major contribution or idea applies to the specific issue you selected. Your reply must be supported with course materials, in-text citations, and references.
Note: You may use either Option 1 or Option 2 for each different classmate to whom you respond.
Instructions for Responses to Classmates’ Posts
A response posting should be a minimum of one short paragraph. Word totals for these posts should be in the 75–150-word range. The goal of your response posts is to extend discussions already taking place or pose new possibilities or ideas not previously voiced. Your goal should be to motivate the group discussion and present a creative approach to the topic. Do not merely agree or disagree, repeating what a classmate stated or what you have already stated. Explain the ‘why or how’ with supporting evidence and concepts from the course material. Include in-text citations and associated references within a reference list.
How to Do Well in Discussions
Make your initial post responding to the above questions by Saturday, 11:59 p.m. EST.
Comment on at least three of your classmates’ posts by Tuesday, 11:59 p.m. EST.
Posting late may lose you points.
Respond to the specific questions posed in the discussion.
Be sure to base your initial post and responses on course materials, and other scholarly sources.
Write clearly and proofread; errors can lose you points.
Quality of posts, citations, frequency, and timeliness of posts all factor into your discussion grade.
Participation Rubric
