To receive credit, you must complete the competency assessment. PLEASE read the assessment rubric carefully to ensure that you have completed all competency criteria. If you wish to receive an A, you must carefully review the rubric and complete the required number of mastery criteria. PLEASE NOTE: If you receive a passing (B) grade on a competency assessment, you will not be allowed to resubmit your assessment to improve your grade.
This competency assessment (CA) assesses your level of performance on the specific Outcome(s) that are the focus of this module. The CA requires you to demonstrate your knowledge, understanding, and proficiency of the Outcome(s). Be sure to use the other activities in this module prior to attempting the CA. You can attempt the CA multiple times within the term; however, the CA must be completed successfully by the end of the term to earn credit. Refer to your Syllabus for additional information regarding the number of attempts permitted.
Be sure to review the Competency Assessment Rubric to understand the criteria on which you will be evaluated.
Instructors will provide feedback on the CA after each submission. If you expect to receive feedback, revise, and resubmit this CA near the end of the term, follow the guidelines and deadlines for submission in your Syllabus.
Please refer to your Syllabus for additional competency assessment requirements.
You may contact your instructor if you have any questions.
This competency assessment assesses the following Outcome(s):
HA255-2: Describe the functions of training, development, and performance management in health care organizations.
Employee Training and Development in Health Care Organizations
You have been asked to pull together some frequently asked questions about the importance of training, professional development, and performance management for your organization. Create a document, brochure, pamphlet, infographic, or PowerPoint that explains:
Why employees must be properly trained to perform their job responsibilities and the benefits quality training provides employees. Include how strategic training, managing the training process, and evaluating the training provided helps the organization meet its goals.
How professional development helps employees reach their career goals, including how it differs from training and how it can be used in succession planning. Discuss why it is important to create a professional development plan, what should be included in the plan, and the types of professional development activities that might be part of the plan.
Performance management and how it is used to define employee expectations and manage their job performance. Describe the benefits the performance appraisal process provides for employees, including administrative and developmental uses, and how it helps the organization meet its goals.
Assignment guidelines
You should include at least two questions and answers for each of the above requirements. Each question and answer should be at least 75 words. You may use any of the following formats to write and organize your frequently asked questions:
An FAQ document, which can be laid out in a Q & A format.
An informational brochure or pamphlet. You may use a Microsoft Word template to add graphics and pictures.
An infographic with detailed information for each question and answer.
PowerPoint slides with the questions and answers.
Minimum Submission Requirements
Proper notification of any resubmission, repurposing, or reworking of prior work per the Purdue Global Student Coursework Resubmission, Repurposing, and Reworking Policy Resource.
This assessment should be a Microsoft Word (minimum 500 words) document, in addition to the title and reference pages.
Respond to the questions in a thorough manner, providing specific examples of concepts, topics, definitions, and other elements asked for in the questions. Your submission should be highly organized, logical, and focused.
Your submission should provide a clearly established and sustained viewpoint and purpose.
Your writing should be well ordered, logical, and unified, as well as original and insightful.
Your submission must be written in Standard English and demonstrate exceptional content, organization, style, and grammar and mechanics.
A separate page at the end of your submission should contain a list of references in APA format. Use your textbook, the Library, and the internet for research.
Be sure to include references for all sources and to cite them using in-text citations where appropriate. Your sources and content should follow current APA citation style. Review the writing resources for APA formatting and citation found in Academic Tools. Additional writing resources can be found within the Academic Success Center.
Your submission should include the following:
title page;
be double-spaced;
be typed in Times New Roman, 12 -point font; and
be free of spelling or punctuation errors.
Explains the knowledge they should have to be effective
Discusses why employees must be properly trained to perform their job responsibilities. Includes supporting details from sources for all of the following:
Employee expectations.
Job performance.
Error prevention.
Describes how strategic training, managing the training process, and evaluating the training provided helps meet organizational goals. Includes supporting details from sources for all of the following:
Strategic training.
The training process.
Describes how professional development helps employees reach their career goals. Includes supporting details from sources for all of the following:
What professional development is.
How professional development is different from training.
The role of professional development in succession planning.
Discusses why it is important to create a professional development plan and what might be included in the plan. Includes supporting details from sources for all of the following:
Why a plan for professional development is important.
What might be included in a professional development plan.
Discusses what types of activities are considered professional development.]
Discusses performance management and how it is used to define employee expectations and manage their job performance. Includes supporting details from sources for all of the following:
The elements of a performance management system.
How performance management defines employee expectations.
How it is used to measure job performance.
Includes the benefits the performance appraisal process provides for employees. Includes supporting details from sources for all of the following:
The administrative use of performance appraisals.
The developmental use of performance appraisals.
Describes how appraising employee performance can contribute to meeting organizational goals.
If the work submitted for this competency assessment does not meet the minimum submission requirements, it will be returned for revision. If the work submitted does not meet the minimum submission requirements by the end of the term, you will receive a failing score.
Plagiarism
Plagiarism is an act of academic dishonesty. It violates the University’s Code of Student Conduct, and the offense is subject to disciplinary action. You are expected to be the sole author of your work. Use of another person’s work or ideas must be accompanied by specific citations and references. Whether the action is intentional or not, it still constitutes plagiarism.
For more information on plagiarism and the University’s Code of Student Conduct, refer to the current University Catalog.
