To prepare for the assignment:
Please use the resources provided. You can add others as well but make sure that all the resources provided are within the paper.
Excerpts of the chapter will be included for these sources:
James, R. K. & Gilliland, B.E. (2017). Crisis intervention strategies (8th ed.). Boston, MA: Cengage Learning.
Chapter 6, “Telephone and Online Crisis Counseling”
Crisis Management in the New Strategy Landscape
Chapter 7, “Crisis Management: Taking Action When Disaster Hits”
Chapter 8, “Crisis Communication”
Review Chapters 7 and 8 in your course text, Crisis Management in the New Strategy Landscape, paying particular attention to the different considerations that should be taken during the beginning, middle, and end of a crisis. Also focus on the methods of establishing communications with various populations during a crisis.
Review Chapter 6 in your course text, Crisis Intervention Strategies, and focus on how the telephone and the internet can be utilized as alternative forms of communication during a crisis.
Review the article, “The Northridge Earthquake: Community-Based Approaches to Unmet Recovery Needs.” Focus on populations whose needs were not met and think about how various communication strategies and community organizations might have resolved those unmet needs.
Review the article, “Natural Disasters that Reveal Cracks in Our Social Foundation,” and pay particular attention to suggestions and considerations for crisis planning.
Review the article, “Crisis Management in Real Time: How to Successfully Plan for and Respond to a Crisis,” and think about the role of crisis communication plans and crisis management teams in the management of a crisis.
The assignment: (2-3 pages)
Briefly describe alternative systems of and strategies for communication that might be used during a crisis when normal lines of communication are unavailable.
Then evaluate which systems and/or strategies might be most effective and explain why.
Briefly describe the vulnerable populations that may need to be reached during a crisis. Then explain potential strategies for reaching and communicating with these populations.
