Step 1: Each team member rewatches the video lecture “M4V4: Normative Leadership Theory and Models” under Module 4 to get familiar with the Normative Leadership Theory.
Step 2: Each team member reads the following case, applies the Normative Leadership Theory, and post your own answers of the 9 questions following the case by Thursday, June 20.
Case: You are the Vice-President of Production in a small manufacturing company. Your plant is working close to capacity to fill current orders. Now you have just been offered a contract to manufacture components for a new customer. If the customer is pleased with the way you handle this order, additional orders are likely and they could become one of the company’s largest clients. You are confident that your production supervisors can handle the job, but it would impose a heavy burden on them in terms of rescheduling production, hiring extra workers, and working extra hours. How would you decide whether to accept the new contract?
Applying the Normative Leadership Theory, what are your answers to the following questions in this case:
How important is the technical quality of the decision (decision significance)?
How important is team member commitment to this decision?
Do you have sufficient information to make a high-quality decision?
Is the problem well structured?
If you were to make the decision by yourself, is it reasonably certain that team members would be committed to the decision?
Do team members share the organizational goals to be attained in solving this problem?
Is conflict among team members over preferred solutions likely?
Do team members have sufficient information to make high-quality decisions?
Based on your answers to these questions, what’s the best decision-making style for this case?
