PLEASE DO NOT USE AI
*identifying information removed*
My professional experience background is in mostly healthcare and education.
I am applying for a coordinator position and need assistance in constructing/crafting answers to the organization’s performance task directions.
When you are crafting the solutions, please refer to the qualifications of the job (not too directly) as well as the organizations priorities.
My resume:
EDUCATION
Aug. 2022 – May 2024 Grad University
• Dual Master of Business Administration and Master of Health Services Administration
(MBA/MHSA).
Aug. 2016 – Aug. 2020 Undergrad University
• Bachelor of Art in Nutrition and Food Science and a minor in Arabic.
Aug. 2014 – Aug. 2016 Community College
• Associate degree in General Science Studies.
Sept. 2012 – June 2013 Technical High School
• Clinical Medical Assistant – Skills acquired include medical and surgical asepsis and infection control, OSHA and HIPAA standards, medical math, venipunctures, injections, and medical terminology.
EXPERIENCE
Student Intern
May 2024 – Present Oakland County Medical
Control Authority, Detroit, MI USA
Conducted
protocol compliance studies:
Ambulance Child Restraint
(ACR) System: Reviewed compliance with ACR system usage in ambulances,
analyzing data three months before and after the implementation of
Protocol 4.8 Safe Transport of Children in Ambulances.
Fentanyl Dosing for Patients
Over 65: Evaluated adherence to Protocol 7.13 Pain Management by
reviewing fentanyl dosing for patients aged 65 and above, comparing data
from three months prior and post-implementation.
Compiled
and analyzed data sets to assess protocol adherence, presenting findings
to senior management to inform policy and training improvements.
Collaborated
with emergency medical services personnel to gather accurate data and
ensure comprehensive study results.
Stealth
Observer
Feb. 2024 – May 2024 Henry Ford Health,
Detroit, MI USA
Conduct regular rounds in
clinical settings to observe and evaluate hand hygiene practices, ensuring
compliance with established policies and procedures.
Collect and submit data for
analysis to support infection control program, utilizing mobile technology
for efficient communication and data management.
Communicate effectively with
supervisors and report any significant observations that may impact
patient outcomes or employee safety, demonstrating a proactive approach to
infection prevention and control.
WIC Nutritionist/Competent Professional Authority (CPA)
Jul. 2021 – Aug. 2022
Provide nutrition services to WIC participants and their families. Conduct health and
nutrition assessments for WIC participants to determine the client’s nutritional risk. Develop a nutrition education plan for clients based on health assessment and client concerns. Provide client-centered nutrition and breastfeeding education and anticipatory guidance to WIC participants and their families. Determine approval of food package and/or special formula requests in accordance with WIC policy and procedures. Provide referrals to nutrition, breastfeeding, health, public assistance, or community services. Represent, promote, and market the program and goals within the community. Participate in community and Medicaid outreach activities.
Home-Based Bakery
July 2020 – Jan. 2022
• Develop recipes and bake goods for small to large events. These events include bridal
events, banquets, conventions, and private parties. Clients include friends, relatives,
associates, and private individuals.
Instructor II
Dec. 2020 – May 2021
• Create and provide a safe learning environment designed to engage students in academic, health-fitness and enrichment activities in an after-school setting. Create lesson plans and implement instructional activities. Establish and communicate clear objectives for all learning activities. Identify, select and modify instructional resources to meet the needs of the students with varying backgrounds, learning styles and special needs.
Independent Educator
Sept. 2019 – Oct. 2020 Freelance
• Provide one-to-one educational instruction to students at home, working with students to
improve their subject skills, researching learning methods, assessing student needs, and monitoring student performance.
Literacy Instructor
Dec. 2019 – April 2020
• Teach the basics of the English language, including reading and writing skills to women
who are marginalized due to lack of education or opportunity. Courses begin with the alphabet and numerals and build up to more advanced language competencies, including basic computer skills.
General Office Assistant
Sept. 2019 – March 2020
• Answering phones, assisting students and visitors, processing mail requests, data entry,
typing, filing, running errands, and assisting with related projects.
Nutritional Counseling/Diabetes Center
Sept. 2019 – Dec. 2019
• Provide general office support for Nutritional Counseling/Diabetes Center. Assist with
general clerical duties including filing, copying, faxing, and mailings for diabetes classes.
Nutrition Education
Jan. 2018 – Jan. 2019
• Educate alongside medical health professionals on making healthy choices and creating nutrition literature for patients. Use lesson plans and learning programs such as MyPlate, Team Nutrition, and SNAP-Ed Connection etc.
General Office Assistant
Jan. 2018 – Nov. 2018
• Answering phones, assisting students and visitors, processing mail requests, data entry,
typing, filing, running errands, and assisting with related projects.
Clinical Medical Assistant
Jan. 2013 – May 2013
• Performed medical intake procedures, dealt with patients concerns in English and Arabic,
worked with physicians on patient inflow.
CERTIFICATIONS & TRAINING
• Completed Health and Safety Training for Licensed Child Care Providers Courses 1 & 2. (March 2021).
• Trained as a Registered Behavior Technician to provide Applied Behavior Analysis (ABA) services for individuals with
Autism Spectrum Disorder (ASD). (June 2020).
SKILLS & ABILITIES
• Arabic – Fluent – Speaking, reading and writing.
• Proficient of Microsoft Office Programs (Word, Excel, PowerPoint).
• Well-organized and efficient. Quickly learn methods and procedures of any job. Good
communication skills.
The organization:
Who We Are
Our organization drives transformation of the American workforce and education systems to achieve equitable economic advancement for all.
Our Core Values
Five guiding principles inspire everything we do at our organization. Staff build on our values to create an innovative and impactful organization.
Mission-Driven
We are fueled by the desire to create a world where everyone has equal opportunity for economic advancement.
Bold
We lead with innovative ideas and actions that push the boundaries of what is possible.
Transformative
We bring about meaningful and lasting system-level change.
Rigorous
We work diligently to design, test, and scale evidence-based solutions.
Passionate
We believe our efforts have the power to strengthen the nation’s economy and improve people’s lives.
Coordinator, On-Site Deployment Team
Position Location: Flexible
About the Org:
Our organization drives transformation of the U.S. education and workforce systems to achieve equitable economic advancement for all. Seeing that millions of people are unfairly shut out of quality jobs and the chance for a better life, our goal is to align education, workforce, and employment changemakers toward a shared North Star: By 2033, 75 million people facing systemic barriers to advancement will work in quality jobs.
To achieve that goal, we design solutions, scale best practices, influence policy and action, and invest in innovation. With a staff of more than 300 people across the country working remotely and in offices we operate at the national, state, and local levels, forging deep partnerships with employers, investors, entrepreneurs, policymakers, and education and workforce development providers to break down barriers and reimagine what’s possible.
We’re on a path of ongoing growth and expanding impact. We have an operating budget of $105 million, and we’re funded by dozens of leading government agencies, foundations, and corporations. Learn more about the organization and join us as we build a future that works—for everyone.
DEIBW at the organization: Diversity, equity, inclusion, belonging, and well-being (DEIBW) are core to the org’s North Star and mission. We employ and build diverse teams across race, ethnicity, sex, gender identity and expression, age, and lived experiences and are constantly working toward ensuring these differences are celebrated and included. We aim to cultivate a culture that centers the overall care, well-being, and success of the employee through flexible work hours, balanced workloads, professional development, and equitable career advancement opportunities. Learn more about what DEIBW looks like in practice at our organization.
We seek to invest in and learn from those who represent the communities we serve, particularly individuals from populations who have been explicitly or implicitly excluded from the workforce. Knowing its importance to the success of our work and the engagement of our staff members, we aspire to attract and retain a diverse team and welcome people of all backgrounds to apply to our open roles. Our org is a fair chance employer and in alignment to our North Star, we strongly encourage individuals whose highest level of education attained is less than a 4-year degree; People of Color; and people with records to apply.
About the Position
The On-Site Deployment Team (ODT) within Solutions Design & Delivery (SD&D) at our org, plays a central role in advancing our org’s mission applying capabilities, expertise, and talent to
implement field-facing programs, initiatives, and strategic solutions across our org and our orgLab. The ODT will be the largest team at our org with more than 150 members who contribute to the design and execution of our org’s funded work across the Solutions Group, Our orgLab, Strategic Engagements, the Policy & Advocacy team, and other teams.
The Coordinator role is an opportunity to contribute to our org’s important work across our org while working in an equity-centered, innovative, and mission-driven environment. Reporting to the Director, Resource Management, the Coordinator will be responsible for administrative, scheduling, and team coordination support. Plus, you’ll have the opportunity to learn from thought leaders in this field, all while working on project teams with passionate, collaborative, and mission-driven colleagues.
What You’ll Do
Depending on the team or project(s) that you are hired to support, your responsibilities may vary, but will include some combination of the items below:
Support the successful day-to-day functioning of a team or project(s)
1. Provide scheduling support across team or project functions (e.g., site visits, conference calls, webinars, and appointments as needed)
2. Draft and distribute meeting agendas, meeting materials, and meeting notes
3. Assist with virtual and in-person meeting and event planning in partnership with Events Team (coordinating hotel and dinner reservations, travel reimbursements, etc.)
4. Support contracts processing, expense reporting, AMEX reconciliation, and weekly timesheet allocations
5. Work collaboratively with our org’s Finance Team and the team or project lead to submit all invoices and progress reports in a timely manner
6. Act as the Hiring Coordinator for your team or project’s hiring processes, providing critical support to hiring teams and People & Culture Team by liaising and scheduling interviews with candidates advancing throughout the hiring process
7. Identify opportunities to streamline current processes in collaboration with team or project leadership
Ensure strong internal and external communications and collaboration
8. Quickly build trust and rapport with colleagues and effectively liaise between team or project members and our org’s Shared Services teams (our org’s Finance, Marketing and Communications, Events, People & Culture, and IT teams)
9. Build and maintain effective relationships with internal and external partners, ensuring that team and/or project stakeholders are communicated with frequently and effectively
10. Coordinate production of deliverables (blogs, memos, newsletters, website content, etc.), working with colleagues on your team or project and our org’s central Marketing and Communications team
11. Create, edit, and proofread materials for your team or project
12. Support cross-team and/or cross-organization collaboration by maintaining team or project files on SharePoint, Asana, and other collaborative spaces
13. Collaborate with peer Coordinators and Executive Assistants across the organization to ensure efficient, comprehensive support to senior leaders and completion of shared role responsibilities
Who You Are
The qualifications listed within the job description are intended as a guide and we do not expect candidates to bring all experiences and skills listed. Research supports that self-selecting out of potential professional opportunities is particularly common among individuals with identities that are marginalized in professional spaces. So, if you believe that you can meet the overall expectations of the position, we encourage you to apply so that we have an opportunity to learn more about you and the unique strengths you would bring to the work.
14. You have an interest in supporting teams through administrative and/or operations activities, potentially with relevant experience from your prior full-time work, part-time work, and/or internships (Coordinators at our org typically bring 0-2 years of prior professional experience through a combination of full-time, part-time, internship, and/or freelance positions)
15. You are a curious learner who is eager to leverage feedback, training, and professional development opportunities to continuously improve your work
16. You are highly organized with the ability to prioritize your workload, multitask, and deliver quality work that supports you and your team’s ambitious goals
17. You can quickly learn and adopt new approaches, processes, and technology that support you and your team’s work
18. You value relationships and make it a priority to build positive relationships with a diverse range of internal and external stakeholders
19. You are skilled at communicating clearly, respectfully, and accurately both verbally and in writing
20. You know how to listen attentively and seek out relevant information in order to inform your work and respond effectively to the needs of others
21. You demonstrate sound judgement in your decision-making and problem-solving
· You possess high energy and passion for our org’s mission and North Star, and the ability to apply our org’s core values to all areas of your work
· You are energized by stewarding ourorg’s DEIBW values and practices within your day-to-day work, including embracing the differences and celebrating the diversity that each individual brings to our org’s
· You value building positive and collaborative relationships with others, including people whose identities and backgrounds differ from your own
THE PERFORMANCE TASK – PLEASE FOLLOW DIRECTIONS THOROUGHLY:
Coordinator, On-Site Deployment Team Performance Task
Thank you for your interest in our organization and the Coordinator, ODT role. We have enjoyed getting to know you
throughout the hiring process so far and we appreciate the time and energy you’ve already invested in this
process.
Thank you in advance for completing the following performance task. Please spend no more than 2 hours on
this exercise. With this task, we are hoping to gain a more tangible sense of your skills and experience as it
pertains to relevant elements of this role.
Please take a moment to review the following prompt and let us know if you have any clarifying questions.
Please send your completed task by the timeline communicated to you via email. In an effort to support
equitable hiring processes, our org anonymizes performance task deliverables for an identity-hidden review,
therefore, we ask that you please refrain from including identifying information on your materials, e.g. your
name or current organization. Our org will use your submitted materials only for the purposes of assessing your candidacy within this hiring
process. Our org does not use or repurpose work from this task for their own business purposes. Similarly, any Our org materials or resources linked below are the property of Our org and are only to be used by you for the
purposes of completing this task.
After we receive and review your work, we will provide an update on the status of your candidacy. If you are
selected to move forward, we will reach out to schedule a next round interview with broader members of our
team. We look forward to continuing to get to know you better through this performance task and appreciate
your time at this stage of the interview process!
Task Directions
Part 1:
The purpose of this exercise is to simulate an example of a typical Coordinator’s workload and expectations. A
Coordinator may be assigned across multiple projects, with different project leads depending on organizational
needs and capacity. Due to this, you may be juggling a handful of activities at any given time and will often
need to sort through incoming information to prioritize your work. Imagine today is Monday, June 24th and you
are reviewing your workload for the next week. Below are some tasks you have been asked to complete within
the next couple of days.
1. The project lead for a project focused on career navigation has requested for you to connect with an organization consultant to schedule an external meeting. She has asked you to email the consultant and secure a
time for them to connect within the next week.
2. The project manager for a project focused on competency-based education (CBE) has asked you to
clean up and send out notes from last week’s internal team meeting by the end of the week.
3. You were invited to attend a webinar related to another project focused on AI which is taking place on
Tuesday, June 25th, but this conflicts with a scheduled check-in with your supervisor.
4. The project lead for the AI project has requested you to take notes from the webinar on June 25th (see
video in part 2 of the task) and share out high-level takeaways with the internal team by Wednesday,
June 26
th
.
5. The project sponsor for the AI project would like you to set up recurring meetings with the Vice
Presidents of Unit A and Unit B and has given you the contact information of their executive assistants
to coordinate scheduling. The meetings need to start next week and recur monthly.
Based on the list of activities above, create a workplan for yourself for the next week (imagine today is
Monday, June 24th). This plan can be in whatever format you prefer (a bulleted list, chart, etc.), but should be
no more than the equivalent of one page. Within your workplan, please include the following:
• The tasks listed in priority order, based on what you believe is most important and/or time sensitive.
• The steps you would take to tackle each item.
• Any follow-up questions you would have to complete the tasks successfully and/or better prioritize the
list.
In addition to your workplan, please provide a short description (the equivalent of one paragraph) to describe
why you prioritized the tasks in your workplan in that order.
Part 2:
Coordinators at our org are also expected to be strong notetakers and be able to synthesize information,
particularly for an internal audience, such as the leads of the projects which they are supporting. Please watch
this short webinar (https://www.dropbox.com/scl/fi/4ryrj9gbgr4vm2x0ohnbi/VIDEO.mov?rlkey=yd1idsisk5z30k6nie6mx0ndj&st=69ym0rad&dl=0) and imagine that you have been asked to take notes and gather relevant information for the
lead of the AI project. After watching the video, please draft an email to the project lead that includes your highlevel notes and takeaways (no more than one page) that you believe would be relevant to present to the
internal project team.
