Part I. Application of Curriculum Map and Concept Map
Create a curriculum road map for a training topic of your choice and a concept map. [Refer to Figure 5.3 in Chapter 5 for an example of a concept map and Figure 5.4 in Chapter 5 for an example of a curriculum road map.)
Part II. Application of ROI
The 100-employee information technology department of a financial services company had a high turnover rate. A survey of employees revealed that the reason most of them left was dissatisfaction with the level of training. The average turnover rate was 23 percent per year. The cost to recruit and train one new employee was $56,625. To address the turnover problem, the company developed a skills training program that averaged 80 hours per year per employee. The average employee wage was $35 per hour. Instructor, classroom, and other costs totaled $170,000.
What is the total cost of training? Total cost of turnover?
If the turnover rate dropped 8 percent (from 23 percent to 15 percent), what would be the financial benefit of the training program?
What is the ROI of the skills training program?
How much would the turnover rate have to be reduced (from 23 percent) for the training program to show a benefit?
