Instructions
Many global organizations hire or have on staff a multicultural liaison officer. The responsibilities of these officers are to increase cultural intelligence by familiarizing employees with local cultures, customs, basic information, communication, etc.
For this project, you will develop a multicultural familiarization manual and video presentation. Professional manuals include outside sources, do not include grammatical or spelling errors, and are visually pleasing. They are not research papers. Include a statement about choosing a country that will benefit you. Learn something new.
You should use the following scenario to base your work:
The company for which you work has decided to expand its production internationally. However, management is concerned with sending inexperienced employees to the selected country because of their limited knowledge of the culture and the societal practices, traditions, etc. Your supervisor mentions your name and notifies upper management that you have taken a global leadership course at Western Kentucky University. Therefore, you are immediately nominated to research the country/culture and provide training for your coworkers, who may be asked to travel to the country for business purposes. Your goal is to increase their cultural intelligence in all categories: CQ Drive, CQ Knowledge, CQ Strategy, and CQ Action. You are assigned two tasks: 1) Develop a multicultural familiarization manual that the employee can read, study, and take on business trips. 2) Create a presentation that coincides with the multicultural familiarization manual.
The Multicultural Familiarization Paper (200 points)
You must get approval for the country or culture you choose. Make sure you include a rationale for why that particular culture/country is the best choice for you.
Be creative in your layout, use photos, graphs, and quotes. This does not necessarily look like a traditional paper.
The following explains the assignment and shows how the manual will be graded:
This manual will use APA for in-text citations, photos, and the reference page. You are welcome to be creative using photographs, different fonts, etc. The total length of this manual is 15-20 pages. (10 points)
Cite five primary sources. A primary source is a book on that topic, an article out of an academic journal (Newsweek, US News and World Report, Time, etc. are NOT academic journals) or another written essay on that topic. (10 points)
What is Global Leadership? Explain the importance of global leadership in today’s society. (20 points)
CQ Drive: What’s the motivation for intercultural work and relationships (Livermore, 2015, p. 214)? Explain to your coworkers why it is important to learn about the other country. How will you help them gain confidence in preparation of their upcoming experiences? (20 points)
CQ Knowledge: To what degree does the group need to understand core cultural differences (Livermore, 2015, p. 214)? Identify key information needed for the country such as the geography, environment, monies, agriculture, ethnicities, education, health, government, economy, and literacy, etc. You MUST identify the leadership style of the country and explain why knowing that is important. CIA factbook is an excellent, credible source to get the latest facts (https://www.cia.gov/the-world-factbook/). (40 points)
CQ Strategy: How will the group plan for culturally diverse situations (Livermore, 2015, p. 214)? Suggest ways the team can become more culturally aware when in the other country. These may be coping strategies for newfound multiculturalism. (20 points)
CQ Action: How will the team adapt to different cultural contexts (Livermore, 2015, p. 214)? Using the “Ten Cultural Value Dimensions” information provided by Livermore (2015) in the CQ Knowledge section of your book, critique your chosen country in relevant areas to help your team. For example, is the country monochronic or polychronic, and what does that mean to the team? Also, summarize appropriate etiquette, image management, appropriate dress, negotiation, verbal and non-verbal communication strategies, conflict management, decision-making, etc. (70 points)
Overall impression including creativity and professional writing style. (10 points)
Total: 200 points
