I’m working on a other case study and need support to help me understand better.Review the case study “Alaska Airlines: Navigating Change” and then complete the following:
(a) State what actually occurred in the case regarding Kotter’s first
two steps of establishing a sense of urgency and creating the guiding team in a change effort and
(b) reflect on what you think should have been done in the
change effort regarding those two steps. State your reflection as recommendations to implement Kotter’s steps 1 and 2.
Requirements: 3 to 6 pages