I’m working on a business writing question and need an explanation to help me study.Read through the review below. Pretend you are the employer and craft a response (see example above) to the person who posted the negative review. The response does not have to be overwhelmingly long or detailed, but it may be a good idea for you to at least touch on each of the negative points/issues that the review writer has mentioned.An example of a response to the negative comments:
Work on building a strong culture
Go back to the basics – go beyond the “golden rule” (treat everyone how you would want to be treated) and embrace the “platinum rule” (treat everyone how they want to be treated)
LISTEN to your employees and make adjustments based on their feedback
R.E.S.P.E.C.T.
Encourage existing employees that are happy and love the workplace to post online to balance out the feedback
Reputation management through the online platformsActively responding to the comments so that others researching the company can see both sides to the story or at least the response to the comments
Requirements: About 120 words