Subject: “Systems Analysis and Design”
Requirement: Chapter 13 Transition To The New System
Please complete Mini-case 1, found on page 426 in the 6th edition text (page 500 in the 5th edition) “Systems Analysis and Design”.
Questions:
How do you recommend that Nancy prioritize these change requests for the client/management system?
Requirements: Minimum of three pages double spaced content to discuss the question asked. Include a title page and a reference page with at least two outside references.
Use APA formatting for the title page and the reference page.
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CH13-Transition..-> Mini-case 1
Nancy is the IS department head at MOTO Inc., a
human resources management firm. The IS staff at
MOTO Inc. completed work on a new client management
software system about a month ago. Nancy was
impressed with the performance of her staff on this
project because the firm had not previously undertaken
a project of this scale in house. One of Nancy’s weekly
tasks is to evaluate and prioritize the change requests
that have come in for the various applications used by
the firm.
Right now, Nancy has on her desk five change
requests for the client system. One request is from
a system user who would like some formatting changes
made to a daily report produced by the system. Another
request is from a user who would like the sequence of
menu options changed on one of the system menus to
more closely reflect the frequency of use for those
options. A third request came in from the billing department.
This department performs billing through the use
of a billing software package. A major upgrade of this
software is being planned, and the interface between the
client system and the billing system will need to be
changed to accommodate the new software’s data structures.
The fourth request seems to be a system bug that
occurs whenever a client cancels a contract (a rare
occurrence, fortunately). The last request came from
Susan, the company president. This request confirms the
rumor that MOTO Inc. is about to acquire another new
business. The new business specializes in the temporary
placement of skilled professional and scientific
employees, and represents a new business area for
MOTO Inc. The client management software system
will need to be modified to incorporate the special client
arrangements that are associated with the acquired firm.
Questions:
How do you recommend that Nancy prioritize these
change requests for the client/management system?
