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Instructions
Incivility in the Workplace Paper
For this assignment, you will write a 4-5 page APA Style formatted paper on incivility within the healthcare metaparadigm.
According to the American Nurses Association (ANA):
Nurses are required to create an ethical environment and culture of civility and kindness, treating colleagues, co-workers, employees, students and others with dignity and respect. Similarly, nurses must be afforded the same level of respect and dignity as others. Thus, the nursing profession will no longer tolerate violence of any kind from any source. (ANA, 2015)
Planning
Incivility in the Workplace Paper Resources & Rubric
Review the entire Incivility in the Workplace Rubric criteria here to understand the full assignment.
Please make sure your 4-5 page paper includes the following:
A paragraph or two (2) introducing incivility within the healthcare metaparadigm.
A few paragraphs identifying how incivility impacts an individual nurses’ ability to use high level clinical judgement. (Think about the emotional factors, stress, and patient care needs, etc.)
A few paragraphs analyzing and identifying the issues that occur with workplace or clinical site incivility (Think about patient care outcomes, policies and procedures, injuries, etc.)
A few paragraphs discussing how the workplace or clinical site communication is/was affected due to incivility. (Did patients suffer? Were patient treatments missed?)
A few paragraphs identifying current initiatives that organizations are implementing to decrease incivility within the workplace or clinical sites (Review relevant information from the ANA, ONA, and/or Joint Commission, your organization’s policies and procedures, etc.)
Provide a closing or conclusion paragraph that ties the paper together.
Include two (2) APA Style formatted references and citations. For more information on how to cite and reference in APA Style, visit the APA Resources page at the Hondros Online Library.
Evaluate spelling, grammar, and make sure the paper is in APA Style format. Use the Sample Hondros College APA Paper as a guide and template.
Reference
American Nurses Association. (n.d.). Protect yourselves, protect your patients. https://www.nursingworld.org/practice-policy/work-environment/end-nurse-abuse/
American Nurses Association. (2015). Incivility, bullying, and workplace violence: ANA position statement. https://www.nursingworld.org/practice-policy/nursing-excellence/official-position-statements/id/incivility-bullying-and-workplace-violence/.
Checklists – Incivility in the Workplace Paper
Checklists are optional resources designed to help you manage your time and check off every step in the assignment.
Checklist – 6-3: Incivility in the Workplace Paper
File Submission
The Week 6 Incivility in the Workplace Paper is an APA Style-formatted assignment that must be submitted in Microsoft Word (.doc, .docx).
• Assignments containing handwritten answers will not be accepted.
• Paper assignments are to be completed by each individual student, not as a group or shared assignment.
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Preview Rubric
NUR225 Incivility in the Workplace Paper Rubric
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Criteria
Possible Score
Possible Score
Possible Score
Possible Score
New Level
Criterion Score
Introduction: Provides an introduction to incivility within the healthcare metaparadigm
15 points
• Presents minimum of 2 detailed paragraphs (a minimum of 5 in-depth sentences per paragraph) introducing incivility in the workplace within the healthcare metaparadigm
• Information shows a strong understanding of clear, logical, and professional organization
• All information is relevant and accurate based on credible sources
13 points
• Presents one detailed paragraph (a minimum of 5 in-depth sentences)
• Presents one paragraph lacking detail (<5 in-depth sentences) introducing incivility in the workplace within the healthcare metaparadigm
• Information shows a satisfactory understanding of clear, logical, and professional organization
• Majority of information presented is relevant and accurate based on credible resources provided; no more than 2 inaccuracies
12 points
• Presents two paragraphs that are lacking detailed or in-depth description (<5 in-depth sentences per paragraph) introducing incivility in the workplace within the healthcare metaparadigm
• Information shows a basic understanding of clear, logical, and professional organization
• Most information presented is relevant and accurate based on credible resources provided; no more than 4 inaccuracies
10 points
• Presents a vague or no introduction to workplace incivility within the healthcare metaparadigm, or presents only 1 paragraph lacking required in-depth sentences
• Information shows a partial or very limited understanding of clear, logical, and professional organization
• Information presented is irrelevant and/or includes multiple inaccuracies based on credible resources provided
0 points
• No introduction to workplace incivility within the healthcare metaparadigm
Score of Introduction: Provides an introduction to incivility within the healthcare metaparadigm,
/ 15
Clinical Judgement: Identify how incivility impacts an individual nurses’ ability to use high level clinical judgment
15 points
• Presents a minimum of 2 detailed paragraphs (a minimum of 5 in-depth sentences per paragraph)
• Includes a minimum of 2 specific in-depth examples of how incivility in the workplace impacts the nurse’s ability to use high level clinical judgment
• Information presented in a clear, organized, and professional manner.
• All information is relevant and accurate based on credible resources provided
13 points
• Presents one detailed paragraph (a minimum of 5 in-depth sentences)
• Presents one paragraph lacking detail (<5 in-depth sentences)
• Provides 2 brief examples of how incivility in the workplace impacts the nurse’s ability to use high level clinical judgment
• Information shows a satisfactory understanding of clear, logical, and professional organization.
• Majority of information presented is relevant and accurate based on credible resources provided; no more than 2 inaccuracies
12 points
• Lacks 1 specific and detailed paragraph (<5 in-depth sentences)
• Lacks 1 specific in-depth example of how incivility in the workplace impacts the nurse’s ability to use high-level clinical judgment
• Information shows a basic understanding of clear, logical, and professional organization
• Most information presented is relevant and accurate based on credible resources provided; no more than 4 inaccuracies
10 points
• Presents 1 paragraphs ( 6 inaccuracies within information presented as related to accuracy based on credible res provide
Score of Clinical Judgement: Identify how incivility impacts an individual nurses’ ability to use high level clinical judgment,
/ 15
Common Issues: Analyzes and identifies the issues that occur with workplace or clinical site incivility
15 points
• Identifies a minimum of 2 common issues that occur with workplace or clinical site incivility
• Provide minimum of 3 in-depth sentences for each common issue identified. Explains how and why each common issue negatively affects the workplace or clinical site
13 points
• Identifies a minimum of 2 common issues that occur with workplace or clinical site incivility
• Lacks 1 in-depth sentence for each common issue identified. Explains how and why each common issue negatively affects the workplace or clinical site
12 points
• Identifies only 1 common issue that occur with workplace or clinical site incivility
• Lacks 2 in-depth sentences for each common issue identified. Explains how and why each common issue identified negatively affects the workplace or clinical site
10 points
• Identifies only 1 common issue; Lacks the 3 in-depth sentences for each common issue explaining how and why each common issue identified negatively affects the workplace or clinical site
0 points
• No common issues provided that occur with workplace or clinical site incivility
Score of Common Issues: Analyzes and identifies the issues that occur with workplace or clinical site incivility,
/ 15
Communication: Discuss how the workplace or clinical site communication is/was affected due to incivility
15 points
• Provides a minimum of 2 detailed paragraphs (minimum of 5 in-depth sentences) that provide a thorough examination of how workplace or clinical site communication is/way affected related to incivility
13 points
• Presents 1 detailed paragraph (a minimum of 5 in-depth sentences)
• Presents 1 paragraph lacking detail (<5 sentences) that provide a satisfactory examination of how workplace or clinical site communication is/was affected related to incivility
12 points
• Presents 2 paragraphs that are lacking detailed or in-depth description ( 8 APA formatting/citation errors noted
Score of APA formatting and citations: Provides APA 7th Edition formatted paper with a minimum of 2 resources,
/ 10
Mechanics, Usage, Grammar, Spelling (MUGS): Follow general writing rules and standards
10 points
• Accurately uses terminology
• 2 or less MUGS errors
9 points
• Accurately uses terminology
• No more than 4 MUGS errors
8 points
• Occasional but minimal, inaccurate use of terminology
• No more than 6 MUGS error
7 points
• Frequent inaccurate use of terminology
• No more than 8 MUGS errors
0 points
• Inaccurate use of terminology
• >8 MUGS errors noted
Score of Mechanics, Usage, Grammar, Spelling (MUGS): Follow general writing rules and standards,
/ 10
Total
Score of NUR225 Incivility in the Workplace Paper Rubric,
/ 100
