Overview The case continues: Once the strategic and tactical plans had been approved by Charles and by the board, and the resources were in place, one big question remained: How would Charles and the directors know if the plans were working? In other words, how would success be measured? Charles asked each of his directors to consider this question, and to outline steps to monitor and evaluate the performance and effectiveness of the staff in meeting their stated goals. Action Items Review the Better Health of Central Ohio Case Study, including the Organizational Overview and Financial Statement presented in Better Health Association. In this assignment, you need to perform the following tasks in the template document provided. Remain in the same role in Better Health Association. Review the Mission, Vision, and Strategic Goals. Describe the steps of the control process. Discuss the control mechanisms and their function that you will put in place to monitor the performance of your plan. Explain the difference between strategic, tactical, and operational controls. What tactical control reporting areas must be used to monitor your department? Follow the instructions [IN BRACKETS] to complete the template document. Note: Keep in mind monitoring and evaluating the level of progress with a strategic or tactical plan is critical to its success since the business environment is constantly changing. Leaders or managers who fail to do this risk that their best developed plan fails. Your plan should be a minimum of 3 pages in length, not including any appendices and references you may wish to include. Use APA format in the body and the references of your work. Include a minimum of one reference and citation from your textbook or a scholarly article in your work. ?Note: Web sites are not scholarly articles.
