1) Watch the video then refer to CH 9 of your textbook 2) in approximately 200-250 words discuss any three conflict managements from the list below that you think they should be using in their discussion to more effectively manage their conflict. (additional details below)
Conflict Management Clip The Fosters: Stef (the blond) and her wife Lena (curly haired) are arguing about issues with their children. However, they are not effectively managing the conflict. Watch the video then refer to CH 9 of your textbook and in approximately 150-200 words discuss any three conflict managements from the list below that you think they should be using in their discussion to more effectively manage their conflict.
Conflict Management Skills
1)Attend to the Relationship Level of Meaning – consider context, history and feelings of the individual not just the content of the conflict.
2)Communicate Supportively – communicate in ways that cultivate a confirming climate
3)Listen Mindfully – use listening skills to consider the other person’s perspective and consider criticism we receive.
4)Take responsibility for your Thoughts, Feelings and Issues – use I language!
5)Check Perceptions – check yourself for self-serving biases
6)Look for Points of Agreement – find common ground you can build on
7)Look for ways to Preserve the Other’s face – avoid making the other person feel embarrassed or ashamed
8)Imagine how you’ll Feel in the Future – take a moment to imagine yourself after the conflict ends
