Description:
Select one of the three scenarios provided and, using the evaluation rubric, describe your approach to managing the crisis and what strategies you might use to help avoid a similar situation in the future.
Detailed Instructions:
Select one of the following scenarios
Viral Tweet: Amid the global COVID-19 pandemic, your client tweeted, to their 500,000+ followers a picture of an anti-mask rally seemingly indicating support
Music Sampling: Your client is an up-and-coming pop sensation who is being sued for sampling someone else’s music without permission
HR Problems: As the HR director for a small opera company, you’ve just been informed that your lead tenor has been engaging in inappropriate relationships with several of the younger members of the company.
Note: in the first two scenarios you are the talent manager, and your client is an individual artist. In the last scenario you are the HR Director (an employee) at the opera company; the “client” would, therefore, be the opera company.
2. Describe your approach to managing this crisis, including
The professionals you turn to for assistance
How you handle the conflict with your client, with the public, and with other involved parties (e.g., other managers, lawyers, law enforcement, brand companies).
What you’d do differently to avoid this conflict in the future
Submission
Submit one Word or PDF doc, with file named: Crisis Management_(Last Name)
Evaluation
The following rubric indicates those areas you should be focusing on in preparing your assignment, and how the instructor will weigh these components relative to one another.
Rubric
Activity/Competencies Demonstrated % of Final Grade
1. Dealing with the Crisis (45%)
Detailed description of the professionals you turn to for assistance, and why
/15
Outline of how to handle the crisis with your client
/15
Outline of how to handle the crisis with the public
/15
2. Strategies to Avoid Similar Situations (30%) /30
3. Evidence of Critical Thinking and Analysis (10%) /10
4. Conclusions Supported by Readings/Appropriate Sources (5%) /5
5. Writing (10%)
Spelling/Grammar/Mechanics
/5
APA
/5
Total /100
