this is question…..“Describe a learning and development need that you were a part of creating a solution for. Include a descriiption of the need, how you approached developing a solution, challenges encountered, solutions you recommended, and outcome.
this is the statement of duty….The statements contained in this duty statement reflect general details as necessary to describe the principal results/functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas.
50%
1) Review requests, perform needs analysis, conduct research, analyze data, determine appropriate solutions, and communicate recommendations to clients verbally and in writing.
(This is an essential function of the job)
a. Evaluate requests
b. Meet with client to conduct needs analysis
c. Conduct research to determine full extent of the business need to be addressed
d. Analyze data collected to determine the core issue at the root of the business need
e. Identify potential solutions to address business need and conduct cost/benefit analysis to determine
effectiveness and the relative value of each
f. Develop organizational development and change management strategies and recommendations.
g. Determine solution(s) best suited to address the business need, and communicate recommendations to business partner and L&D management
h. Track all internal and external training needs on the department’s Learning Plan document
i. Complete all aspects of the project as agreed
30%
2) Create presentation, change and project plans in conjunction with other involved L&D staff, and communicate plan to business partner.
(This is an essential function of the job)
a. Work with department peers throughout Corporate Learning to review needs analysis and recommendations approved for implementation to create a project plan identifying project deliverables, milestones, and due dates thereof
b. Create client agreement to outline roles and responsibilities of the various parties throughout the development, procurement, and/or implementation phases of the project
c. Meet with client no less than quarterly to review learning plan and agreement; obtain signatures d. Manage projects according to basic project management methods
20%
3) For all plans, monitor implementation and assist, as necessary, to ensure objectives are addressed in materials and meet project milestones. Analyze and resolve any problems throughout the project. Update client and L&D management regularly.
(This is an essential function of the job)
action
