Purpose- To practice creating a data visulization used in healthcare quality management.
DIRECTIONS:
Using the data provided in the case study below, create a bar graph or line graph to show comparisons among payer categories; Or, a ling graph or bar graph to summarize the breakdown of responses for all payers; Or, a histogram to show the spread of responses for each payer category. (Your choice)
Case study: An administrator of an outpatient clinic asked the quality manager to determine if there is a difference in level of satisfaction among patients in three different payer classifications: Medicare, Medicaid, and private insurance. The quality manager looked at all the satisfaction surveys completed for a one-year period. The table below displays the number of patients selecting a level of satisfaction in each payer category.
Patient Satisfaction Level and Payer Category (N=809)
Medicare
Medicaid
Private
Total
1. Very satisfied
82
70
59
211
2. Moderately satisfied
113
88
62
263
3. Undecided
54
63
27
144
4. Moderately dissatisfied
38
49
34
121
5. Very dissatisfied
25
27
18
70
Totals
312
297
200
809
create a bar graph or line graph to show comparisons among payer categories; Or, a ling graph or bar graph to summarize the breakdown of responses for all payers; Or, a histogram to show the spread of responses for each payer category.
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