Course Textbook(s)
Rosenbloom, D. H., Kravchuk, R. S., & Clerkin, R. M. (2022). Public administration: Understanding management, politics,
and lawin the public sector (9th ed.). Routledge. https://online.vitalsource.com/#/books/9781000426267
Chapter 5: Public Personnel Administration and Collective Bargaining—Read the following sections:
• Managerial Public Personnel Administration
• Position Classification
• Recruitment, Selection, and Promotion
• Performance Appraisal
• Pay
• Workforce Planning
• Cutbacks
• Quality of Work Life
• Conclusion: Three Possible Futures for HRM
You have been hired as manager of a governmental or nonprofit agency in your state. The agency’s methods are antiquated, resulting in high turnover rates for agency employees and poor service distribution for those in need. The paper-based systems still used causes issues with payroll, personnel management, and budgeting for services you provide to the community. Your first task is to create a proposal to the state director, analyzing ways to make the agency more efficient. The proposal should evaluate the usefulness of technological innovation to enhancing the service provision of your agency.
Up to this point in the course, we analyzed theories on the utilization of technology within public administration and public policy, addressed concerns for the future of public administration and public service organizations, and evaluated public organization personnel management. Your proposal should synthesize this material and relate this information to a real-world agency. At a minimum, cover the following topics in your proposal:
Discuss the technological challenges facing public service organizations. Specifically, discuss the root problems and issues facing your organization from the lack of technology and advancement.
Explain steps you can take to help eliminate technological challenges in your agency. Make your line of reasoning evident, and provide justification for why you are making these changes.
Evaluate issues facing the agency in the present day as well as in the near future.
Discuss administration, management, and ethics issues within the workforce.
What approaches can you use to address personnel concerns?
Formulate solutions to real-world problems in the agency.
Make recommendations for updating the agency and incorporating technological innovations to improve service delivery to those served by the agency. Be specific, and address at least two new technology enhancements that can be used to make the agency more efficient.
Differentiate how this agency differs in function from public organizations in at least one other democracy in the world.
Make sure your proposal develops all of the assigned items effectively. The proposal should present insightful analysis of the issues and utilize course concepts and analytical tools to explain your rationale and decisions for changes.
Your completed proposal must be at least four pages in length. When creating your proposal, you must use your textbook and at least three sources from the CSU Online Library. Adhere to APA Style when constructing this assignment, including in-text citations and references for all sources that are used. Please note that no abstract is needed.
The How to Find Peer Reviewed Resources tutorial from the CSU Online Library is a great resource to help you get started with research.
The following resource(s) may help you with this assignment.
Citation Guide
CSU Online Library Research Guide
