Correspondence note: The documents you receive each week will have either the initial or
name of the document sender. To see who the sender of the document is within the
company, use the company organization chart. WEEK 4,5 update-You have smartly
delegated the many of the safety issues throughout Pacific Airlines to company safety
committees and specialists as follows for WEEKs 2-4: Sam Wilson in Flight Safety for all &
Altitude deviations (ALPA FOQA Safety and Procedures Committee), Near midair (ALPA
Safety Investigation Team), Runway Incursion (ALPA ERC/ASAP-PSAP), Noise Abatement
(Kalani Thanoes), Flight Attendant Report (ALPA Human Factors/Keola Clark and Natalie
Romanov). WEEK 5: Ramp Vehicle Accident (Kalani Thanoes), Safety of Boarding Stairs
(Kalani Thanoes).
Answer the following questions for WEEK 5:
1. By delegating the hazards to different safety experts and different committees how is
this helping with the Assessment of the Hazards? Where and why will the FAA be
involved in these hazards and where might OSHA be involved?
2. You will need some type of safety reporting system for all employees at Pacific Airways
to use anonymously. You already have an ASAP/PSAP reporting system for the pilots,
could you simple extend this program for maintenance (MSAP), ramp (RSAP), flight
attendants (FASAP), dispatch (DSAP). You would also need separate committees to
review reported incidents that are reported like the Pilots Union ERC with an FAA
representative attending. How would creating these help with assurance of hazard
mitigation? Give examples off safety assurance tools that could be used from the on
going hazard analysis and forthcoming mitigation strategies that will be put in place.
*Hint- some safety assurance tools are already ongoing like FAA and OSHA inspections
and voluntary audits, FOQA , LOSA, ASAP/PSAP-ERC with an FAA representative
present.
Pacific Airlines
ITEM 16
TO: Director of Safety
FROM: B. Brass, Director Human Resources
DATE: 25 January
SUBJECT: Management Training
Your office has been allocated one seat in our management-training program for K.
Thanoes. The training will be conducted in room 519, corporate headquarters, beginning
at 0900 on 14 February. The training will last one week.
This training is provided by the company at no cost to the trainee. Classes are full and
it is essential that allocated quotas be used.
Pacific Airlines
ITEM 17
MEMORANDUM
TO: All Divisions and Staff Offices
FROM:
DATE: 27 January
SUBJECT: Annual Budget
This is a reminder
The budget proposal for your division/office for the next fiscal year is due Friday,
February 11.
Pacific Airlines
ITEM 18
MEMORANDUM
TO: Director of Safety
FROM:
DATE: 25 January
SUBJECT: Alleged Flying Violations
The Federal Aviation Administration has informally advised me that they intend to file a violation
against Captain R. M. Woodward, one of our pilots, for allegedly violating an altitude restriction.
They are proposing a fine and license suspension.
Since the allege violation is being lodged against the pilot and not Pacific Airlines, I see no reason
for us to become officially involved.
Accordingly, I intend to forward the FAA investigation and proposed violation (when received)
directly to Captain Woodward for whatever action he chooses to take.
Pacific Airlines
ITEM 19
MEMORANDUM
TO:
FROM:
DATE: 25 January
SUBJECT: Vehicle Accident- May
Eight months ago, one of our ramp supervisors backed a pickup truck into one of our aircraft. One of
the recommendations in the accident report was that we install back-up warning lights on all of our
ground vehicles.
This is a ridiculous requirement. The warning signal would not have prevented the accident. Even if
the plane heard the signal, it would not have moved! We have taken other actions including re-
organizing our use of vehicles and requiring a spotter any time a vehicle is backed.
I can’t get rid of this warning signal requirement, though. It keeps showing up as an open
discrepancy and I just can’t put a warning horn on every piece of wheeled equipment we have.
Let’s get together and talk this over
Pacific Airlines
ITEM 20
MEMORANDUM
TO: Director of Safety
FROM: Ellen Marble, VP Marketing
DATE: 25 January
SUBJECT: Passenger Complaints
Recently, we have received several complaints from passengers about the safety of our boarding
stairs at locations where we do not have jetways. Do we have a problem in this area?
