Chapter 7: Capacity and Facilities Design – In this chapter, we discuss issues with capacity planning and facility-related decisions on size, location, and layout. These decisions can have a long-term effect on the profitability of a firm, especially in the electronics industry.
Here are some of the learning objectives:
● Evaluate different strategies for capacity expansion, and explain the concepts of economies of scale, best operating level, and capacity cushion.
● Describe the advantages and disadvantages of the basic types of layouts in both manufacturing and service settings.
● Visualize workflow and utilize algorithmic problem solving to design product and process layouts.
● Create and evaluate hybrid layouts and hybrid solutions to problems.
Chapter 8: Human Resources – In this chapter, we first discuss employees’ role in achieving a company’s goals for quality. Next, we will cover a perspective on how work has developed and changed in any large organization and then look at some of the current trends in human resources. We will also discuss some of the traditional aspects of work and job design.
Here are some of the learning objectives:
● Discuss the basic principles of human resource management in quality-focused companies.
● Discuss the changing nature of and contemporary trends in human resources management.
● Explain different methods of employee compensation.
● Describe the benefits of employee diversity and give examples of diversity initiatives.
● Describe the attributes and elements of good job design.
● Use various tools to conduct a job analysis.
● Determine and explain the learning curve effect on work improvement.
Operations and supply management ISBN#9781119577652
