Assessment 3
outcome measures, issues, and opportunities
Draft a 6-page report on outcome measures, issues, and
opportunities for the executive leadership team or applicable stakeholder
group.
Introduction
Note: Each assessment in this course builds on the work you
completed in the previous assessment. Therefore, you must complete the
assessments in this course in the order in which they are presented.
As
a nurse leader, you may be called upon to submit a detailed report to your
executive leadership team and key stakeholders that describes a quality or
safety problem and its effects on outcomes, fully supported by relevant and
credible data.
This
assessment provides an opportunity to draft such a report in which you can call
attention to quality and safety issues and opportunities, effectively support
your position, and lay out a plan for change.
Preparation
This
assessment is based on the executive summary you prepared in the previous
assessment.
Your
executive summary captured the attention and interest of the executive
leadership team, who have asked you to provide them with a detailed report
addressing outcome measures and performance issues or opportunities, including
a strategy for ensuring that all aspects of patient care are measured.
Note: As you revise your writing, check out the resources listed
on the Writing Center’s Writing Support page.
As
you prepare to complete this assessment, you may want to think about other
related issues to deepen your understanding or broaden your viewpoint. You are
encouraged to consider the questions below and discuss them with a fellow
learner, a work associate, an interested friend, or a member of your
professional community. Note that these questions are for your own development
and exploration and do not need to be completed or submitted as part of your
assessment.
·
How might you engage stakeholders to help develop, implement,
and sustain a vision to actually change and improve patient outcomes?
·
What arguments might be most effective in obtaining agreement
and support?
·
What recommendations would you make to implement a proposed plan
for change?
The
following resources are required to complete the assessment.
·
APA Style Paper Tutorial [DOCX]. Use this for your report.
.
Requirements
Note: The requirements outlined below correspond to the grading
criteria in the Outcome Measures, Issues, and Opportunities Scoring Guide. Be
sure that your written analysis addresses each point, at a minimum. You may
also want to read the Outcome Measures, Issues, and Opportunities Scoring Guide
and Guiding
Questions: Outcome Measures, Issues, and Opportunities [DOCX] Download Guiding Questions: Outcome Measures, Issues, and Opportunities
[DOCX]to better understand how each criterion will be assessed.
Drafting the Report
·
Analyze organizational functions, processes, and behaviors in
high-performing health care organizations or practice settings.
·
Determine how organizational functions, processes, and behaviors
affect outcome measures associated with the systemic problem identified in your
gap analysis.
·
Identify the quality and safety outcomes and associated measures
relevant to the performance gap you intend to close. Create a spreadsheet
showing the outcome measures.
·
Identify performance issues or opportunities associated with
particular organizational functions, processes, and behaviors and the quality
and safety outcomes they affect.
·
Outline a strategy, using a selected change model, for ensuring
that all aspects of patient care are measured and that knowledge is shared with
the staff.
Writing and Supporting Evidence
·
Write coherently and with purpose, for a specific audience,
using correct grammar and mechanics.
Integrate relevant and credible sources of
evidence to support assertions, correctly formatting citations and
references using APA style.
Additional requirement
Format
your document using APA style.
·
Use the APA Style Paper Tutorial [DOCX]. Be sure to include:
o A title page and reference
page. An abstract is not required.
o A running head on all
pages.
o Appropriate section
headings.
o Properly-formatted
citations and references.
·
Your report should be 6 pages in length, not including the title
page and reference page.
·
Add your Quality and Safety Outcomes spreadsheet to your report
as an addendum.
Portfolio Prompt: You may choose to save your report to your ePortfolio.
.
Competency
measured
By
successfully completing this assessment, you will demonstrate your proficiency
in the following course competencies and assessment criteria:
·
Competency 1: Analyze
quality and safety outcomes from an administrative and systems perspective.
o
Identify typical quality
and safety outcomes and their associated measures.
·
Competency 3: Determine
how specific organizational functions, policies, processes, procedures, norms,
and behaviors can be used to build reliability and high-performing
organizations.
o
Analyze organizational
functions, processes, and behaviors in high-performing organizations.
o
Determine how
organizational functions, processes, and behaviors support and affect outcome
measures for an organization.
o
Identify performance
issues or opportunities associated with particular organizational functions,
processes, and behaviors and the quality and safety outcomes they affect.
·
Competency 4: Synthesize
the various aspects of the nurse leader’s role in developing, promoting, and
sustaining a culture of quality and safety.
o
Outline a strategy for
ensuring that all aspects of patient care are measured and that knowledge is
shared with the staff.
·
Competency 5:
Communicate effectively with diverse audiences, in an appropriate form and
style, consistent with applicable organizational, professional, and scholarly
standards.
o
Write coherently and
with purpose, for a specific audience, using correct grammar and mechanics.
o
Integrate relevant and
credible sources of evidence to support assertions, correctly formatting
citations and references using APA style.
Outcome
measure and process improvement
The
following resources provide context and background information that will help
you with this assessment.
·
Mackey, A., & Bassendowski, S. (2017). The history of evidence-based practice in
nursing education and practice. Journal of Professional
Nursing, 33(1),
51–55. doi:http://dx.doi.org/10.1016/j.profnurs.2016.05.009
o In this article, the
authors discuss how one group developed and then tested relevant quality
measures.
·
Ismail, A., Ansell, G., & Barnard, H. (2020). Fitting in, standing out, and doing both:
Supporting the development of a scholarly voice. Journal of Management Education, 44(4), 474–489.
doi:https://doi-org.library.capella.edu/10.1177/1052562920903419
·
Tsironis, L. K., & Psychogios, A. G. (2016). Road towards Lean Six Sigma in service
industry: A multi-factor integrated framework. Business Process Management Journal, 22(4), 812–834.
doi:http://dx.doi.org.library.capella.edu/10.1108/BPMJ-08-2015-0118
o In this article, the
authors present a framework that describes the behaviors and beliefs of
high-performing organizations.
·
NewsCAP: Joint Commission revises
National Patient Safety Goal for suicide prevention. (2019, March). American Journal of Nursing, 119(3),
13.doi:10.1097/01.NAJ.0000554020.75227.67
·
National Database of Nursing Quality Indicators (NDNQI).
(n.d.). JCAHO core measures. http://nursingandndnqi.weebly.com/index.html
o Explore this resource and
examine the indicators related to the effects of nursing on safety, quality,
and outcomes.
·
Vila Health: Quality and Safety Gap
Analysis.
o The following interactive
exercise suggests an approach to drafting a detailed report for executive
leaders addressing outcome measures and performance issues or opportunities,
which may help you with the assessment.
Change theory
·
Mitchell, G. (2013). Selecting the best theory to implement
planned change. Nursing
Management, 20(1), 32–37.
o This article may help you
in outlining a strategy for change.
Writing resources
You
can use the following additional resources to improve your writing skills and
as source materials for seeking answers to specific questions.
·
APA Module.
·
Academic Honesty & APA Style and
Formatting.
·
APA Style Paper Tutorial [DOCX].
