assess the situation, conduct a gap analysis to determine the main issues (4-5 key issues are required for this assignment), and make recommendations supported by literature to improve the communication issues.
Refer to Welch & Jackson (2007) for recommendations. The intent of this assignment is for you to demonstrate that you can analyze and recommend appropriate solutions with expert sources. Please read through these instructions and then contact the course instructor if questions remain.
Remember your project must justify your recommendations and address and how your recommended activities/behaviors will help make improvements.