Exam Content
Health care leaders may face many challenging scenarios, such as conflicts between coworkers and departments. During the first 2 months as the administrator of a new management team for a long-term care facility, you have noticed an increase in conflicts between your coworkers and other departments, such as pharmacy and nursing staff. This prompts you to analyze leadership challenges sooner than later. Your manager sees this as an opportunity for you to assess and write a report on the actions needed to improve employee relations in the facility. How do you address the department changes so you and your team have a good performance appraisal?
Preparation
Review the following articles on leadership challenges from the University Library as you prepare for this assessment:
“The Challenges of Leadership”
“Priorities and Challenges for Health Leadership and Workforce Management Globally: A Rapid Review”
Assessment Deliverable
Write a 900-word report for your manager in which you:
Describe 3 to 5 other challenges a health care leader may face in a health care organization (e.g., negative employee morale, poor customer service, and outdated equipment).
For each challenge:
Explain the impact of the challenge on the organization and how you, as a leader, could address the challenge.
Explain how these challenges can affect a team and the morale of an organization.
Explain how these challenges may affect the performance of employees.
Explain how you could increase employee satisfaction during these challenges to show effective team leadership skills.
Explain how you could improve employee relations in the facility during these challenges.
Explain what types of efficiency measures can be used during these challenges from a leadership perspective.
