Clinical Patient Workflow and Analysis
It is essential that you understand clinical patient workflow and realize its importance in the optimization of a health information system.
For this assignment, you are an informatics specialist working with a primary care clinic that is striving to enhance patient care, operational efficiency, and data accessibility. The clinic aims to streamline clinical workflows and integrate health information systems (HISs) to provide a more patient-centric and efficient health care experience. Your task is to assess the clinic’s existing patient journey through at least three clinical service areas (e.g., registration, clinical assessment, laboratory and imaging services, pharmacy, billing) and identify areas for optimization to meet these goals.
Primary Care Clinic Description:
The primary care clinic is a medium-sized, multidisciplinary facility serving a diverse patient population. It offers various services, including general medical care, immunizations, preventive care, chronic disease management, and minor procedures. Currently, they are using a limited HIS that provides basic functionality but falls short in supporting comprehensive electronic health care records.
Workflow Diagram: Use Microsoft Visio to create your patient care workflow. Use the standard flowchart symbols to represent each step, and ensure the diagram is clear, concise, and logically organized.
Your flowchart should do the following:
Demonstrate the clinical flowchart from patient registration to checkout.
Depict the existing patient journey thought at least three clinical service areas.
Indicate where at least three electronic health care applications are currently used.
Include any data entered/documented within the three clinical service areas or health care systems/applications.
Include the staff role at each data entry point.
Workflow Analysis: After creating the workflow diagram, conduct a comprehensive analysis of the patient journey from registration to checkout. Identify areas where the workflow may have inefficiencies, redundancies, or bottlenecks. Select at least three specific areas within the workflow that could benefit from optimization. Describe these areas, explaining why optimization is necessary and how it could lead to improved patient care and operational efficiency. These potential improvements could include additional applications, the integration of specific applications, or workflow redesign.
Submission Requirements:
The workflow analysis may be submitted as a paper following APA style for formatting, citations, and references. Both the diagram (in Visio) and the analysis should be uploaded to the Unit 3 Assignment Dropbox.
Unit 3 Assignment Grading Rubric
https://support.microsoft.com/en-us/office/beginner-tutorial-for-visio-bc1605de-d9f3-4c3a-970c-19876386047c
https://kapextmediassl-a.akamaihd.net/healthSci/HI510/HI510_2401C/QIToolkit_Flowchart.pdf
Need to use Microsoft Visio to create flowchart.
