As a risk manager, you will constantly analyze risk-management decision-making in health care. One of your responsibilities is to provide updates at monthly staff meetings to inform all staff of the current risks and how the risk management team is working to mitigate those risks and the risk management tools you have used.
Preparation
Read the following scenarios and choose 1 to focus on for this assignment.
Scenario 1
A patient arrives at the emergency department and is admitted for increased pain with the source unknown. The on-call physician asks the intake staff, “What is the source of payment for the patient?” in order to assist with his decision to treat the patient. The physician then declines to see the patient based on the patient’s lack of health insurance.
Scenario 2
A patient is admitted to the medical floor in a health care facility. She is confused and won’t stay in her bed. The patient is placed in a room at the end of the hall away from the nurses station and she is not easily seen by staff. The patient continues to get out of bed without using her call light and eventually falls, resulting in an injury.
Assessment Deliverable
Write a 700- to 1,050-word memo to be shared at the next monthly staff meeting addressing the following prompts for your chosen scenario. Be clear and concise, use complete sentences, and use your own words. Follow standard grammar rules and provide examples where appropriate to support your answers.
Identify the risk management issue presented in your chosen scenario.
Recommend how you would resolve the issue.
Identify key points in your decision-making process that led you to your resolution.
Explain how you would use at least 2 risk management tools to analyze, solve, or monitor the issue.
Explain how you would work with the quality manager to address the issue.
Describe challenges you foresee with the proposed resolutions.
