Week 6 Activity – TQM Contributors Practice
Due: Mon May 13, 2024 9:00amDue: Mon May 13, 2024 9:00am
Ungraded, 30 Possible Points30 Points Possible
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In this week’s readings, you learned about the major contributors to the development of total quality management (TQM). Some of the methods that each developed are more suited to one application versus another. Select three contributors from the list shown here whose TQM methods could be readily applied to the daily business and medical operations of a medical center or hospital.
- Philip Crosby.
- Dr. W. Edwards Deming.
- Armand Feigenbaum.
- Dr. Joseph M. Juran.
- Prof. Kaoru Ishikawa.
- Genichi Taguchi.
- Musaaki Imai.
In a Word document:
- Describe two of the contributions to the development of TQM for each of the three individuals you selected.
- Apply each of the contributions to a specific situation in the operations of a medical center or hospital. Include examples from both the medical and business operations to illustrate the use of TQM.
| Week 6 Activity – TQM Contributors Practice | ||
|---|---|---|
| Criteria | Ratings | Pts |
| Accurate solution, outcome, and/or conclusion is given to address all components presented in the task(s). |
10.2 to >9.17 pts Exemplary Solutions, outcomes, and/or conclusions are correct and address all relevant components of the problem(s). 9.17 to >8.15 pts Competent Solutions, outcomes, and/or conclusions address all relevant components of the problem(s) and are mostly accurate, with minor errors in calculations/charts. 8.15 to >7.13 pts Needs Improvement Solutions, outcomes, and/or conclusions address only some of the components of the problem(s) OR there are multiple accuracy errors. 7.13 to >0 pts Unacceptable Solutions/outcomes given are incorrect. |
/ 10.2 pts |
|
Use appropriate strategy and correct process to solve the problem(s) or answer the question(s). |
9.9 to >8.9 pts Exemplary Used an appropriate strategy and complete process for solving the problem(s) or answering the question(s). 8.9 to >7.91 pts Competent Used an appropriate strategy but incomplete process for solving the problem(s) or answering the question(s). 1–2 process steps are missing or incorrect. 7.91 to >6.92 pts Needs Improvement Used an inappropriate strategy or application of strategy is unclear. 3–4 process steps are missing or incorrect. 6.92 to >0 pts Unacceptable Used an incorrect strategy or no strategy is shown for solving the problem(s). |
/ 9.9 pts |
|
Communicate the relevance of the solution(s) in the appropriate context using evidence/examples where appropriate. |
9.9 to >8.9 pts Exemplary Communicated the relevance of the solution(s) in the appropriate context using evidence/examples where appropriate. 8.9 to >7.91 pts Competent Communicated the relevance of the solution(s) in the appropriate context. 7.91 to >6.92 pts Needs Improvement Communicated the relevance of the solution(s), but not in the appropriate context. 6.92 to >0 pts Unacceptable Did not communicate the relevance of the solution(s). |
/ 9.9 pts |
