Reading Assignment
As you read through the resources and watch the videos consider the following:
Do you think that corporations that have multinational locations throughout the world practice the same ethical guidelines at every location?
What if every person in the world was treated with respect and dignity, regardless of sex, gender, nationality, or religion?
What would a company look like without a shared belief within the organization?
Read
20 – Recommendation reports. In Howdy or hello? Technical and professional communication.
Review the chapter on recommendation reports. This resource will help you complete the Written Assignment for this unit. Use the Recommendation Report template provided in the Written Assignment to complete the report.
Read the following from your textbook, Organizational Behavior
Chapter 2
Chapter 2.1: Doing Good as a Core Business Strategy: The Case of Goodwill Industries
Chapter 2.2: Demographic Diversity
Chapter 2.3: Cultural Diversity
Chapter 2.4: The Role of Ethics and National Culture
Chapter 2.5: Managing Diversity for Success: The Case of IBM
Chapter 2.6: Conclusion
Chapter 15
Chapter 15.1: Building a Customer Service Culture: The Case of Nordstrom
Chapter 15.2: Understanding Organizational Culture
Chapter 15.3: Characteristics of Organizational Culture
Chapter 15.4: Creating and Maintaining Organizational Culture
Chapter 15.5: Creating Culture Change
Chapter 15.6: The Role of Ethics and National Culture
Chapter 15.7: Clash of the Cultures: The Case of Newell Rubbermaid
Chapter 15.8: Conclusion
References (use this for reading materials)
Organizational behavior. (2017). University of Minnesota Libraries Publishing. https://open.umn.edu/opentextbooks/textbooks/organizational-behavior licensed under CC BY-NC-SA.
Texas A&M English 210 OET Committee. (2022). 20 – Recommendation reports. In Howdy or hello? Technical and professional communication. PB Pressbooks. https://oer.pressbooks.pub/howdyorhello/part/recommendation-reports/
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Learning Journal
The Learning Journal should be updated regularly (on a weekly basis), as the learning journals will be assessed by your instructor as part of your Final Grade.
In this Unit, you learned that all ethical considerations within an organization can be seen as ethical or unethical depending on where you are in the world.
What would you do if you were in a work center with ethical and cultural differences? As an example, an organization where employees harbor unfair prejudices against cultures and religions other than their own. The front office team is a primary contributor to these biases but firmly believes it’s all in “fun.” Your back office team does not like the current situation, and many say they will be quitting if you do not fix the issue with the front office team. What would you do? Explain why.
Be sure that your Learning Journal entry is a minimum of 400 words and not more than 700 words.
Your learning journal will be instructor assessed using the rubric located on the main course page in this Unit’s learning journal.
