Prior to beginning work on this assignment, review Chapter 7: Mediation Skills in the required course textbook.
In your study of conflict resolution and management, you have been exposed to many different methods on how to resolve and manage conflicts. One effective method of conflict resolution is utilizing mediation. In this assignment, you will examine the use of mediation to resolve a conflict. You are to assume the role of a mediator who is mediating a conflict between two parties.
In your paper,
Define the practice of facilitative mediation as a method to resolve conflict.
Be sure your definition outlines the steps used in the facilitative mediation process. (Note: Bullets or lists will not meet the requirements of this assignment. You must include the steps you outline in the narrative of your writing.)
Describe a conflict between two parties in an organizational setting that you are personally aware of or have researched.
Be sure your description outlines the different perspectives and views each party would offer that reflects their own understanding of the conflict.
Describe the caucus that you, as mediator, would have with each of the parties.
Be sure your description includes what type of coaching or motivating you would employ with each party to encourage that party to enter into an agreement with the other party.
Discuss the agreement that both parties could reach to settle their conflict.
Describe how the agreement benefits each party.
The Mediating a Conflict paper
must be four to five double-spaced pages in length (not including title and references pages) and formatted according to APA Style
must include a separate title page with the following:
Title of paper in bold font
Space should appear between the title and the rest of the information on the title page.
Student’s name
Name of institution
Course name and number
Instructor’s name
Due date
must include an introduction and conclusion paragraph. Your introduction paragraph must include a succinct purpose statement that states what the focus of the paper will be; it needs to end with a clear thesis statement that indicates the purpose of your paper.
must use, in addition to the required course textbook, at least three credible sources, including at least two Forbes.com articles. This means that the paper must include a minimum of four credible sources.
must document any information used from sources in APA Style
must include a separate references page that is formatted according to APA Style
REQUIRED COURSE TEXT –
Jandt, F. E. (2021). Conflict and communication (2nd ed.). Cognella.
