Think of a time when you had a difficult conversation. Was
the conversation with a colleague, a supervisor, a patient, the patient’s
family? Reflect upon what made the situation/conversation difficult. Was it the
message itself that made the conversation difficult? Or the intent of the
message? Was the message clear? Kind? Honest?
Please create an infographic using Canva, or you may use a
Power Point slide or a Word document. The infographic should be 1-2 pages in
length, excluding the title and References pages.
On your infographic, address the following:
1.
On the infographic, summarize the communication
process; were you the sender, what was the message, what was the channel, who
was the receiver, what was the response? Refer to pages 267-268 in your text.
2.
On the infographic, identify the factors that
influenced the communication. Which factors influenced the conversation that
you had? What were the impediments to the conversation. Refer to pages 268-273.
3.
On the infographic, identify which therapeutic
communication techniques were useful during this difficult conversation? What
improvement/enhancement would you recommend in hindsight? Could the employment
of therapeutic communication techniques improve the conversation? Consider the
therapeutic communication techniques described on pages 275-276 of your text.
Grading Rubric: this assignment is worth 20 points towards
your overall grade:
Assignments will be evaluated according to the following criteria:
·
Student
demonstrates a clear understanding of the material. Responses reflect an
attempt to comprehend assigned readings and demonstrate critical thinking. (4
points)
·
Student
pays attention to good grammar, syntax, and presentation of paper. Paper is
relatively free of grammatical and spelling errors. (4 points)
·
Responses
are organized and logical. (4 points)
·
Student
shows evidence of applying knowledge to practice by utilizing professional
experiences or examples outside of the text. (4 points)
·
Student
uses APA format appropriately. (2 points)
·
Includes
a reference list demonstrating the use of appropriate sources including those
outside of the text. Incorporates feedback from discussion board and previous
assignments into responses. (2 points)
