**The assignment for Week 6 is to prepare a table of contents for a facility wide performance improvement plan document and submit it. This week, we will concentrate on the role of project management in the PI process and in evaluating the PI program. We will discuss the phases and steps in change management and its goals. In addition, we will analyze the strategic planning process and how performance improvement programs are evaluated. There will be a discussion on PI tools, such as SWOT Analysis and the Gantt chart. **
-Imagine yourself as a manager in an area of Health Information Management (Coding, Data Analyst, Revenue Cycle Coordinator or Director, Clinical Coordinator, Consultant, or Project Manager HIE), you have been asked to develop a presentation for a facility wide performance improvement plan.
– Here are a few examples of performance improvement initiatives: patient satisfaction, physician satisfaction, employee satisfaction, improvement to workflow processes improvement to leadership orientation, development and improvement of employee competence, etc.,
****Chapter 18****
Source: Shaw, P., & Carter, D. (2019). Quality and Performance Improvement in Healthcare (7th ed.). American Health Information Management Association (AHIMA). https://online.vitalsource.com/books/9781584266990
