Template
Your responses should be in bulleted or outline form.
Problem-Solving Approach to Case Study Analysis
Follow the steps below to provide an outline for your individual portion.
Step 1: Define the problem from your perspective.
Clearly Identify and describe the major problems in the case.
Clearly Identify and describe the gap between the current and the desired situation.
What is happening now and what should be happening?
Explain how each problem affected individuals, groups/teams, and the entire organization.
Use Case details and the textbook material in your discussion. Do not assume or create problems that are not included in the case.
Step 2: Identify the causes of the problem(s).
Clearly identify and describe the causes of the problems.
Describe how each level contributed to the problems: individual, group/team, and the organization.
Use case details and the textbook material.
Step 3: Make your recommendations for solving the problem(s). NOTE: A recommendation is an overall strategy for resolving a problem (e.g., improve two-way communication between supervisors and employees).
Present and outline recommendations to solve the problems.
Use Case details and the textbook material.
Step 4: Present an Action Plan to implement both recommendation(s). NOTE: An action plan contains specific steps for implementing a recommendation (e.g., require supervisors and employees to enroll in the company’s six-week communications training program).
Clearly present and outline an action plan to implement each recommendation.
Use Case details and the textbook material.
Your individual submission should be about two pages and double-spaced with 1” margins to be considered for grading. Use Times New Roman or Calibri, font size 12.
Rubric
MGT 2530 Rubric for Cases 2024 – Teams – Individual Portion
Criteria Ratings Pts
This criterion is linked to a Learning OutcomeSection 1 Problem, Gap, Effects (Individual)
5 points max
5 pts
Excellent
The major problems are clearly identified and clearly described.
4 pts
Satisfactory
The major problems are clearly identified but not clearly described.
3 pts
Needs Improvement
The major problems are clearly identified but not discussed.
2 pts
Unsatisfactory
Problems are not identified or discussed.
5 pts
This criterion is linked to a Learning OutcomeSection 2 Causes, Level, Discussion (Individual)
5 pts
Excellent
The causes of the problems are clearly identified and discussed.
4 pts
Satisfactory
The causes of the problem are clearly identified but noy clearly discussed.
3 pts
Needs Improvement
The causes of the problems are clearly identified but not discussed.
2 pts
Unsatisfactory
The causes of the problems are not identified or discussed.
5 pts
This criterion is linked to a Learning OutcomeSection 3 Recommendations & Effectiveness (Individual)
5 pts
Excellent
At least two recommendations are clearly presented and discussed in detail as solutions to the problems.
4 pts
Satisfactory
At least two recommendations are presented but with minimal discussion.
3 pts
Needs Improvement
Only one recommendation is presented and discussed.
2 pts
Unsatisfactory
Recommendations to resolve the problem are not provided.
5 pts
This criterion is linked to a Learning OutcomeSection 4 Action Plan & Evaluation (Individual)
5 pts
Excellent
An action plan for implementing specific aspects of each recommendation is clearly presented and discussed in detail.
4 pts
Satisfactory
An action plan for implementing specific aspects of one recommendation is clearly presented and discussed in detail.
3 pts
Needs Improvement
An action plan for implementing specific aspects of each recommendation is presented but not discussed in detail.
2 pts
Unsatisfactory
An action plan is not provided.
5 pts
Total Points: 20
