Hello Class,
Welcome to Week 5! During this week you will be exploring the issue of conflict in health care organizations and healthcare teams. As you realize interprofessional collaboration is important when it comes to patient safety and quality healthcare. It is often the nurse who is the leader of these teams and collaborations. As a team leader you must have the essential skills to manage healthy conflict within a team. The discussion this week will be on conflict.
Conflict in the workplace is a common and natural occurrence that can arise from differences in personalities, work styles, goals, and communication styles. While some level of conflict is inevitable, managing it effectively is crucial for maintaining a positive work environment and promoting productivity.
According to Hitt et al., (2019) some reasons for conflict could be any one of the following:
Communication Issues:
Personality Clashes:
Role Ambiguity:
Resource Allocation:
Workplace Culture:
Workplace Change
Looking forward to reading your discussions and how your specific conflict was solved. Remember, the goal is not to eliminate all conflict but to manage it constructively so that it does not hinder productivity or harm the work environment. Open communication and a proactive approach to conflict resolution are key elements in creating a healthy and collaborative workplace (Hitt et al.). ”
Hitt, M., Miller, C., Colella, A., Triana, M. (2018). Organizational behaviors. ( 5th ed). Wiley & Sons, Inc.
It is anticipated that the initial discussion post should be in the range of 250-300 words. Response posts to peers have no minimum word requirement but must demonstrate topic knowledge and scholarly engagement with peers. Substantive content is imperative for all posts. All discussion prompt elements for the topic must be addressed. Please proofread your response carefully for grammar and spelling. Do not upload any attachments unless specified in the instructions. All posts should be supported by a minimum of one scholarly resource, ideally within the last 5 years. Journals and websites must be cited appropriately. Citations and references must adhere to APA format.
This week you will discuss conflict resolution. Conflict resolution would be much easier if conflict was always with our colleagues or peers, but conflict is often with those who are above us in the organization.
Discuss a time that you had a conflict with a superior in the organization.
Discuss the roles that negotiation, power, and organizational politics played in the final resolution.
Would you describe the outcome as lose-lose, win-lose, compromise, or win-win? Why?
What could have been handled differently to create a win-win situation?
Or if it was a win-win outcome how was this accomplished?
In the end, conflict is good if the organization and individuals develop and grow, they learn from the event – did this happen with the event that you discussed?
Responses need to address all components of the question, show critical thinking and analysis, and include peer reviewed journal evidence to support your opinion. University websites are not peer reviewed. Please respond with proper APA 7th edition formatting of references.
Please be sure to validate your opinions and ideas with citations and references in APA format.
Textbook
Hitt, M.A., Colella, A., Miller, C. & Triana, M. (2018). Organizational behavior. (5th ed.). Wiley Publishing.
Read – Chapters 11 & 12
Resources
Read at least three of the following articles:
Douglas, M., Howell, T., Nelson, E., Pilkington, L., & Salinas, I. (2015). Improve the function of multigenerational teams (Links to an external site.). Nursing Management, January, 11-13. https://prx-herzing.lirn.net/login?qurl=https://ovidsp.ovid.com/ovidweb.cgi%3fT=JS%26CSC=Y%26NEWS=N%26PAGE=fulltext%26AN=00006247-201501000-00003%26LSLINK=80%26D=ovft
Grubaugh, M., & Flynn, L. (2018). Relationship among nurse manager leadership skills, conflict management, and unit teamwork (Links to an external site.). The Journal of Nursing Administration, 48(7/8), 383-388. https://prx-herzing.lirn.net/login?qurl=https://ovidsp.ovid.com/ovidweb.cgi%3fT=JS%26CSC=Y%26NEWS=N%26PAGE=fulltext%26AN=00005110-201807000-00007%26LSLINK=80%26D=ovft
MindTools (2018). Team effectiveness assessment: How good is your team? (Links to an external site.)MindTools.com. https://www.mindtools.com/pages/article/newTMM_84.htm
Mitchell, R., Parker, V., Giles, M., & Boyle, B. (2014). The ABC of health care team dynamics: Understanding complex affective, behavioral, and cognitive dynamics in interprofessional teams (Links to an external site.). Health Care Management Review, 39(1), 1-9. Doi: 10.1097/HCM.0b013e3182766504. https://prx-herzing.lirn.net/login?qurl=https://ovidsp.ovid.com/ovidweb.cgi%3fT=JS%26CSC=Y%26NEWS=N%26PAGE=fulltext%26AN=00004010-201401000-00001%26LSLINK=80%26D=ovft
