Read the CareCom case study, authored by Martin Harris and Danielle Tucker of the University of Essex Business School. It provides insights into some key aspects of technology management, such as the need for the implementation of new technology to be closely linked to the strategic and operating requirements of the organisation.
Consider the following questions to guide your contributions to the discussion forum:
What light does the case study shed on the nature of the learning journey that was made by CareCom and Mid-county Adult Social Care?
Can you see a common thread that runs through each of the four phases?
How was knowledge managed at each phase and how did this benefit the integration process?
What was the significance of Phase III for the eventual success of the frailty project?
How were the setbacks that occurred in this phase of the original project turned to good account?
How was emergent best practice developed and communicated?
What lessons does the case contain for effective management of different stakeholders within large service innovation projects?
haravard style -5 references