E-text:
Whetten, D. A., & Cameron, K. S. (2019). Developing Management Skills (10th Edition). Pearson Education (US).
Quiz results on the bottom:
Are the results what you expected? why or why not?
Part 1: Recall your recent attempts to communicate effectively. Discuss one situation during which you were successful and another during which you failed (at least initially). Explain the reasons for both the success and the failure after you have read Chapter 4.
Part 2: Discuss a situation wherein you attempted to exert upward influence (over a superior, boss, parent, etc.). What approach did you use? Explain the outcome. Would you use the same approach again? Why or why not?
My Quiz Results Below:
FUNCTIONAL Communicator
What does that mean? You like process, detail, timelines and well-thought-out plans. You like to communicate things in a step-by-step fashion so nothing gets missed. By contrast, there are some people, like the Intuitive communicators, who like to skip all the detail and just jump right to the end. But this can drive you nuts; especially when you think about all the important bits of information the Intuitive person is potentially missing. The plus of being a Functional communicator is that your communication generally hits all the details and nothing gets missed. When you’re on a team, people will often turn to you to be the implementer, because they have confidence in your love of process and detail. And because you’re focused on things like process and detail, you’re the person who is typically asked to play Devil’s Advocate. The potential downside is that you may risk losing the attention of your audience, especially when you’re talking to Intuitive communicators (those are the ‘big picture’ people who skip to the end and don’t get bogged down in too much detail).
Functional communicators are emotional and linear. They like to have control of the process, so give them process-oriented and linear communications that start at A, and then flow from B to C and all the way to Z.
