In a 1-2 page 300 to 600 words APA formatted paper, describe your workplace.
a. Describe in detail the industry this company belongs to, and who represents their customer base.
b. Who is your customer in this organization, internal or external, and how do you serve your customers’ needs as an Intern/Employee?
c. Describe how your IT skills have helped you in your current job in terms of IT management and/or project management, leading a team, and enhancing your career in the field of IT management. Include
d. 6-peer reviewed sources and additional research as required to support the statements, analysis and conclusions written in the paper. Do not use ProQuest links. Use the DOI or a direct link instead.
e. Your paper should be formatted in the 7th edition APA style and include references as required.
The company I work for is called Month2Month Inc.,
Company’s official website is https://month2month.com/ , you can use this link to browse more info as you need.
My current position at Month2Month is Marketing Specialist Intern, below are my job descriptions:
1. Collect and analyze market data for online vacation rental services and packages based on market segments and demographics such as age, gender, location, and ethnicity.
2. Determine the target global consumer market for the company’s real estate rental services.
3. Design strategic marketing plans and marketing initiatives based on collected and analyzed data, particularly online, to
increase the global client base and revenue.
4. Research consumer preferences with our vacation rental services and categorizing based on foreign and domestic
locations, and national and international clients.
5. Develop key metrics for measuring the effectiveness of marketing plans in terms of market scope and cost.
6. Analyze competitor’s pricing, marketing strategies, and operations.
7. Monitor global marketing and sales trends, real estate trends, and sales opportunities.
8. Prepare monthly reports and recommend actions to management.
9. Devise marketing plans and develop promotions to increase online traffic.
10. Work with web designers to create real estate catalogs and website content to increase online traffic and site visibility.
Month2Month is a short-term to Mid-term Real Estate Rental company. Its main external customer base is in three types:
1. People who travel for more than 30 days for leisure that needs a place to stay and relax.
2. People who travel for business trip or short-term to mid-term business relocation for business related events or project that needs a place to stay for their work.
3. People who are referred by insurance company and has their own home, but temporary needs a place to stay while their house under maintenance.
Our internal customer is in two teams:
1. Sales team who needs to use our website to serve our external customer with home availability, price for different lease term for each home that generate by our rental website, and lease signing process.
2. Maintenance team who needs to process and handle current residents with their maintenance request and track the status of each request.
Besides my job description, I also work closely with our engineering team and find the bugs, inaccurate or out of date information, and bad user interface in our website, fix the inaccurate information on our website if the task is easy, or give feedback and recommendations to our IT department and fix our issue if the task is complicated. For these jobs, we use project management tool to manage the process of our small or big project we need to work on, including, planning, track the process with each task, using Agile method to quickly react to any problems or issues occurred, etc. And use social media tool, such as zoom meeting, google hangout to give stand-up meeting for the progress we made, and any adjustment we need to make to solve the problem.
Please use this basic information I provide to do this assignment, and add any valuable related thoughts to the assignment, and please do a deep research for the references you will be using for this assignment, should be 6 in total! I will check for each one to see if all of them are supporting this assignment, because the last writer who did my assignment post unused reference page to the assignment and caused a grade drop to my assignment. Please follow all the instruction and carefully finish my assignment as this is my final assignment and will affect my grade a lot!!! Please pay close attention to the instruction for point c, d, and e!
Describe in detail the industry this company belongs to, and who represents their customer base.
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