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What supplier would you select?

September 27, 2021
Christopher R. Teeple

Case Study: The supplier selection process is a critical activity within the operations of a company. Once the outsourcing decision is taken, a process aimed at analyzing and choosing the appropriate suppliers begins.
Suppose that you are a Procurement Analyst in a large company. You have been asked to create a proposal to the Chief Procurement Officer identifying the best supplier to outsource, for a 3-year period, a complex part of your company’s value chain. Your company operates in a mature market where the qualifying and winning factors are quality and time to customer respectively.
Based on the information included in the table, address the following questions:
What supplier would you select?
What is your rationale for your election?
What supplier would you select if your company’s factors changed to price and quality? Would your election change?
Supplier
Price
Quality
Delivery
Others
A
90
90
95
Overseas supplier
(transport lead time 3 weeks)
B
105
100
100
Supplier facing financial issues
C
85
85
95
Proximity supplier
(transport lead time 3 hours)
*Figures are expressed in % as follows:
Price: price quoted by supplier vs. outsourcing company target price
Quality: parts accepted vs. parts delivered
Delivery: parts delivered on time vs. parts delivered
Provide a 2-3 page paper proposal, as the Procurement Analyst, that outlines the issues of the case, states your choice of supplier and provides a rationale for your choice.
Before you begin writing, please see the General Guidelines for Case Studies and review the assessment criteria below.
Papers will be assessed on the following criteria:
Descriiption of the Case and Identification/Coverage of Major Issues
Depth and Scope of Analysis
Solutions and Strategies
Writing Clarity and Quality
APA formatting

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